Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daija Passaro

Monroe,CT

Summary

Talented Operations Associate goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Overview

4
4
years of professional experience

Work History

Operations Associate

Sephora
09.2022 - Current
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.

Paraprofessional

Wintergreen ACES Magnet School
09.2022 - 06.2023

I was a Paraprofessional in a classroom with students that suffer from emotional and behavioral disorders. Duties include but not limited to, behavioral management, record data, and implementation of behavioral plans.

Retail Sales Associate

Goodwill
12.2021 - 08.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Associate

Amazon
01.2020 - 08.2022

Receive, organize, and putting away inventory; receive customer orders to package and prepare for delivery; load boxes onto pallets and into trucks for shipment; use scanners to read bar codes on products; view prompts on screens and follow the direction for individual tasks; troubleshoot problems and ensure products meet quality requirements.

Education

High School Diploma -

Eli Whitney Technical High School
Hamden, CT
06.2018

Skills

  • Customer Service
  • Deadline Management
  • Verbal and written communication
  • Project Management
  • Relationship Building
  • Operational Efficiency
  • Interpersonal and written communication
  • Team Support
  • Effective Communication

Timeline

Operations Associate

Sephora
09.2022 - Current

Paraprofessional

Wintergreen ACES Magnet School
09.2022 - 06.2023

Retail Sales Associate

Goodwill
12.2021 - 08.2022

Associate

Amazon
01.2020 - 08.2022

High School Diploma -

Eli Whitney Technical High School
Daija Passaro