Daijah Washington
Throughout my 3-month phlebotomy training course, I remained dedicated to developing both my technical skills and my ability to provide compassionate patient care. I successfully completed the course, passed my certification exam, and completed 100 successful venipunctures as part of my hands-on training. I am comfortable working with people from diverse backgrounds and have found that I connect with patients easily, helping them feel more comfortable and at ease during blood draws. I am patient, calm, and compassionate, especially when working with individuals who may be nervous or uncomfortable. My training also strengthened my attention to detail, communication skills, knowledge of safety and infection-control procedures, and ability to follow proper specimen collection protocols. I am eager to bring these skills into a clinical environment where I can continue learning while providing patients with safe, respectful, and professional care.
Work History
Customer Service Representative
2 Years 10 Months- Provide courteous and professional service in a fast-paced, high-volume environment.
- Communicate effectively with customers from diverse backgrounds.
- Listen carefully to customer concerns and provide appropriate assistance.
- Remain calm, patient, and professional during stressful or difficult situations.
- Maintain accuracy while managing multiple responsibilities and competing priorities.
- Follow established safety, sanitation, and operational procedures.
- Maintain a clean, organized, and safe work environment.
- Work effectively with team members to complete daily responsibilities.
- Resolve customer concerns using strong communication and problem-solving skills.
- Demonstrate reliability, professionalism, and attention to detail.
Education
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Program | 08/2026
- Successfully completed a 3-month phlebotomy training program.
- Completed 100 successful venipunctures during hands-on training.
- Trained in venipuncture and capillary puncture techniques.
- Trained in specimen collection, handling, and processing.
- Studied patient identification and specimen labeling procedures.
- Trained in infection control, safety, and standard precautions.
- Practiced proper patient communication and comfort techniques.
- Successfully passed the NHA Certified Phlebotomy Technician examination
- Successfully obtained the BLS certification
Skills
Certification
- NHA Certified Phlebotomy Technician (CPT)
August 2026
- BLS August 2026
Additional Qualifications
- 100 successful venipunctures completed during training
- Comfortable working with nervous or anxious patients
- Strong interpersonal and communication skills
- Compassionate and patient-centered approach
- Able to follow detailed procedures and protocols
- Comfortable working in fast-paced environments