Daimon Hill
Grand Rapids,Minnesota
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Walmart with exceptional cash handling accuracy and customer service excellence. Skilled in POS system operations and adept at conflict resolution, consistently prioritized professionalism and courtesy, contributing to positive feedback and repeat business.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Grand Rapids, MN
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Sandwich Artist
SUBWAY®Restaurants
Grand Rapids, MN
10.2021 - 11.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Education
Highschool -
Grand Rapids Senior High
Grand Rapids, MN05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Cash Management
- Basic Math Competence
- Cash register systems
- Cash handling expertise
- Payment Processing
- Product restocking
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- Issue Resolution
- Complex Problem-Solving
- Merchandise Restocking
- Cash Drawer Balancing
- POS system operations
- Payment Collection
- POS Systems
- Staff Training
- Guest inquiries
- ID Verification
- Inventory Management
- Currency counting
- Inventory Control
- Decision Making Aptitude
- Sales expertise
- Retail Merchandising
- Product Recommendations
- Drawer balancing
- Point of sale operation
- Purchase assistance
- Point-of-sale system operation
- Order Verification
- Promotions and Discounts Understanding
- Reports and documents
- Point of Sale proficiency
- Records Maintenance
Timeline
Cashier
Walmart
09.2023 - Current
Sandwich Artist
SUBWAY®Restaurants
10.2021 - 11.2022
Highschool -
Grand Rapids Senior High