Daisey Martin
Sacramento,CA
Summary
Sacramento State student with a strong passion for the medical field. Completion of a Certified Nurse Aide and Phlebotomy program, as well as completing a Medical Terminology course in college. Has been recognized as a reliable worker, and takes pride in excellent work ethic. Works well under pressure, and is willing to learn what it takes to be successful.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Carlton Senior Living
12.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Front Desk Receptionist
Hilton
08.2021 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Front Desk Receptionist
Granite Peak Management
07.2021 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Host/Busser/Cashier
Northstar Ski Resort
01.2021 - 05.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
Pool/Fitness Desk Attendant
Tahoe Mountain Club
06.2020 - 12.2020
- Assisted guests with account questions or referred to appropriate area.
- Maintained security by monitoring guest logbook and issuing visitor badges.
- Served visitors, vendors and other outside guests by greeting, welcoming and directing.
- Kept track of inventory and worked with supply vendors to facilitate well-stocked office.
- Copied, filed and updated paper and electronic documents.
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
High School Diploma -
Tahoe Truckee High School
Truckee, CA06.2022
Some College (No Degree) - Pre-Nursing
Sacramento State University
Sacramento, CASkills
- Customer Assistance
- Time Management
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Conflict Management
- Sensitive Information Handling
Certification
- Certified BLS
Languages
Spanish
Native or Bilingual
Medical Terminology
Professional Working
Timeline
Caregiver
Carlton Senior Living
12.2023 - Current
Front Desk Receptionist
Hilton
08.2021 - 08.2023
Front Desk Receptionist
Granite Peak Management
07.2021 - 08.2022
Host/Busser/Cashier
Northstar Ski Resort
01.2021 - 05.2021
Pool/Fitness Desk Attendant
Tahoe Mountain Club
06.2020 - 12.2020
High School Diploma -
Tahoe Truckee High School
Some College (No Degree) - Pre-Nursing
Sacramento State University