Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Daisha Lor

Sacramento,CA

Summary

Positive and confident team player with experience establishing customer loyalty through the quality of service. Motivated individual striving for efficiency and solidarity in the workforce. Skilled in team collaboration and administrative support within retail environments. Strong conflict resolution skills that allow me to manage financial transactions and build rapport with clients, resulting in high retention and satisfaction. Adaptive to change and willing to work hard to obtain a successful work day.

Overview

3
3
years of professional experience

Work History

Retail Sales Consultant

AT&T
Elk Grove, California
10.2024 - Current
  • Provided efficient conflict resolutions to clients who are facing technical issues or have financial concerns within their accounts.
  • Maintained exceptional customer service to ensure a welcoming store environment for customers.
  • Provided thorough product knowledge to customers and upsold add on features such as insurance, WIFI internet plans, and cable TV services.
  • Managed deposits, financial transactions and business inventory.

Sandwich Artist

The Sandwich Spot
Sacramento, California
07.2023 - 04.2024
  • Provided excellent customer service by greeting and assisting guests as well as addressing inquiries and concerns promptly.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.

Concierge

Oakmont Senior Living
Sacramento, California
09.2022 - 06.2023
  • Coordinated transportation for residents to appointments and outings and resolved resident inquiries with a positive attitude.
  • Managed front desk operations, including phone calls and visitor check ins.
  • Directed incoming calls and messages to appropriate staff or residents.
  • Performed administrative duties such as filing paperwork related to concierge service transactions.

Education

Associate of Science - Business Administration

Cosumnes River College
Sacramento, CA
05-2027

High School Diploma -

Lindhurst High School
Olivehurst, CA
06-2020

Skills

  • Customer service
  • Conflict resolution
  • Financial transactions
  • Team collaboration
  • Upselling strategies
  • Building rapport
  • Administrative support
  • Sales problem-solving

References

References available upon request.

Timeline

Retail Sales Consultant

AT&T
10.2024 - Current

Sandwich Artist

The Sandwich Spot
07.2023 - 04.2024

Concierge

Oakmont Senior Living
09.2022 - 06.2023

Associate of Science - Business Administration

Cosumnes River College

High School Diploma -

Lindhurst High School
Daisha Lor