Daisha Reed
Summary
Dynamic leader with a proven track record at Amazon, specializing in operations management and cross-functional collaboration. Excelled in enhancing process efficiency and spearheading DEI initiatives. Skilled in training and leadership, adept at driving team performance and ensuring safety protocols.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Manager II of Operations
Amazon
02.2022 - Current
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Monitored daily operations closely, proactively addressing any potential issues risks before they escalated.
- Implemented safety protocols to maintain a secure work environment for employees
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
Area Manager I of Operations
Amazon
02.2022 - 11.2022
- DEI (Diversity, Equity and Inclusion) Captain for the Midwest region to promote cross-cultural engagement at site level.
- Developed processes to save and prevent losses that have been ruled out network wide
FC Associate I
Amazon
06.2016 - 02.2022
- Followed procedures at all times for personal and team safety.
- Trained in inbound/outbound operations and worked closely with 100+ warehouse associates to fulfill daily volume projection ranging from 100,000-200,000 packages.
- Lead specific warehouse operations to maintain productivity/quality standards.
Education
Bachelor of Arts - Business Management
La Roche University
Pittsburgh, PA12-2020
Skills
- Operations management
- Cross-functional collaboration
- Process improvement
- Training and coaching
- Leadership skills
Accomplishments
- Earned the “Employee of the Month” Award in 2023 twice for earning trust amongst peers.
- Generated $39,800 in cost savings through implementing new standard work policies for associates that is now a network cadence.
- Promoted to Area Manager I after 6 years with the company, and received a promotion for Area Manager II within 9 months.
- Collaborated with HR to organize site's annual Pride Parade in Pittsburgh.
Certification
Occupational Safety and Health Administration (OSHA):
- Basic Workplace Safety - General Safety & Health Provisions - CPR & First Aid -
Timeline
Area Manager II of Operations
Amazon
02.2022 - Current
Area Manager I of Operations
Amazon
02.2022 - 11.2022
FC Associate I
Amazon
06.2016 - 02.2022
Bachelor of Arts - Business Management
La Roche University
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