Daisy Alanis Lara
Summary
Self-motivated Front Office Assistant experienced in delivering exceptional guest services. Enhanced customer satisfaction through effective communication, problem-solving, and efficient recordkeeping. Focused on fostering positive relationships with guests and coworkers while ensuring prompt and accurate check-in and check-out processes.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Front Desk Receptionist
Pacific Clinics
Santa Fe Springs
10.2024 - 12.2025
- Greeted clients and visitors warmly upon arrival at Pacific Clinics.
- Managed incoming calls and directed them to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for multiple staff members.
- Handled client inquiries and provided accurate information about services offered.
- Processed patient intake forms and verified insurance information promptly.
- Answered incoming calls and redirected callers to the appropriate personnel or department.
Restaurant Manager
Zorbas burgers
Jurupa valley
01.2021 - 03.2023
- Managed daily restaurant operations and staff schedules effectively.
- Trained new employees on service standards and food safety protocols.
- Ensured inventory levels met demand through regular stock assessments.
Amazon delivery driver
Koolrunings
Moreno Valley
08.2018 - 12.2020
- Delivered packages efficiently to various locations within designated time frames.
- Maintained vehicle cleanliness and ensured proper functioning of delivery equipment.
- Communicated with customers to confirm delivery details and address inquiries.
Shipping and Receiving Clerk
Geodis Logistics
Rialto
07.2017 - 06.2018
- Processed incoming shipments and verified item counts against packing lists.
- Managed inventory organization and ensured proper storage of products.
- Operated forklifts and pallet jacks to move materials safely within the warehouse.
Housekeeping Cleaner
Merry Maids
Redlands
03.2016 - 06.2017
- Cleaned and sanitized residential spaces following company standards and protocols.
- Managed cleaning supplies inventory and reported restocking needs to supervisors.
- Organized and maintained cleaning equipment for optimal performance and safety.
Cashier
Panda Express
Vista
02.2015 - 02.2016
- Processed customer orders efficiently at fast-paced Asian quick-service restaurant.
- Maintained cleanliness and organization of cashier station and dining area.
- Provided assistance to customers with questions about menu items and promotions.
Education
Brawley Union High School
Brawley, CASkills
- Customer service
- Appointment scheduling
- Client registration procedures
- Insurance verification
- Call routing management
- Office organization
- Office supply coordination
- Office equipment management
- Shift scheduling
- Time management
- Effective communication
- Attention to detail
- Team collaboration
- Problem solving
- Workspace hygiene practices
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Front Desk Receptionist
Pacific Clinics
10.2024 - 12.2025
Restaurant Manager
Zorbas burgers
01.2021 - 03.2023
Amazon delivery driver
Koolrunings
08.2018 - 12.2020
Shipping and Receiving Clerk
Geodis Logistics
07.2017 - 06.2018
Housekeeping Cleaner
Merry Maids
03.2016 - 06.2017
Cashier
Panda Express
02.2015 - 02.2016
Brawley Union High School