Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Daisy Almanza

San Antonio

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Dr. Ezara Gutierrez
San Antonio
02.2022 - 05.2024
  • Greeted patients and answered phone calls in a professional manner.
  • Verified patient insurance information and collected necessary documentation.
  • Maintained organized patient files and ensured confidentiality of records.
  • Assisted with billing inquiries and processed payments effectively.
  • Provided support in managing office inventory and medical supplies regularly.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

To-Go Specialist/ Hostess

Alamo Cafe
San Antonio
06.2019 - 11.2021
  • Managed to-go orders ensuring accuracy and timely preparation for customers.
  • Collaborated with kitchen staff to streamline order fulfillment and packaging processes.
  • Interacted with customers to confirm order details and address inquiries effectively.
  • Maintained cleanliness and organization of the to-go area for efficient service.
  • Utilized point-of-sale systems to process transactions and track order status.
  • Greeted customers in a friendly manner and took orders for to-go items.
  • Greeted guests warmly and guided them to their tables efficiently.
  • Managed reservation system to optimize seating and minimize wait times.
  • Provided menus and informed guests about daily specials and promotions.
  • Assisted in training new host staff on procedures and customer service standards.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Busser

Tink-A-Tako
San Antonio
08.2018 - 04.2019
  • Assisted servers by promptly clearing and resetting tables for new guests.
  • Adhered to health and safety standards while handling food-related tasks daily.
  • Participated in training new bussers on proper cleaning and resetting procedures.
  • Bussed and reset tables in an orderly fashion.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Provided assistance to other bussers or waitstaff when needed.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.

Education

Certificate of Technical Studies - Dental Assistant

UT Health
San Antonio, TX
05-2024

High School Diploma -

Travis Early College High School
San Antonio, TX
06-2020

Associate of Arts - Liberal Arts And Sciences

San Antonio College
San Antonio, TX
05-2020

Associate of Science - Radiology Technologist

St. Phillip’s College
San Antonio, TX

Skills

  • Patient scheduling
  • Insurance verification
  • Electronic health records
  • Medical billing
  • Office organization
  • Customer relationship management
  • Bilingual

Certification

  • BLS Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Dell Scholar Recipient

References

References available upon request.

Timeline

Medical Receptionist

Dr. Ezara Gutierrez
02.2022 - 05.2024

To-Go Specialist/ Hostess

Alamo Cafe
06.2019 - 11.2021

Busser

Tink-A-Tako
08.2018 - 04.2019

Certificate of Technical Studies - Dental Assistant

UT Health

High School Diploma -

Travis Early College High School

Associate of Arts - Liberal Arts And Sciences

San Antonio College

Associate of Science - Radiology Technologist

St. Phillip’s College

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