Daisy Chavez
Covina,ca
Summary
Dynamic Operations Manager with a proven track record at Town Tire and Automotive Center, excelling in inventory management and customer service. Enhanced client satisfaction through effective problem-solving and communication, while optimizing productivity and maintaining quality standards. Established strong vendor relationships, ensuring timely access to essential materials and fostering a positive work environment.
Overview
12
12
years of professional experience
Work History
Operations Manager
Town Tire and Automotive center
El Monte, California
01.2014 - Current
- Delivered exceptional customer service to enhance client satisfaction during transactions.
- Supervised daily operations of employees to maximize productivity and maintain quality standards.
- Organized and maintained stock inventory levels to meet customer demands promptly.
- Verified payroll data accuracy, including hours worked, pay rate changes, and deductions.
- Reviewed contracts for accuracy before approval on behalf of company.
- Resolved customer inquiries and complaints efficiently to foster positive client relationships.
- Performed bookkeeping tasks, including bank statement reconciliation and journal entry creation.
- Established vendor relationships to negotiate pricing and secure necessary production materials.
Education
Bachelor of Arts - Design And Marketing
American Intercontinental University
Los Angeles, CA05-2005
Skills
- Inventory management
- Payroll administration
- Customer service
- Quality assurance
- Problem solving
- Effective communication
- Bookkeeping
- Time management
- Performance management
Affiliations
hiking, camping and being outdoors and i enjoy going to concerts
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Operations Manager
Town Tire and Automotive center
01.2014 - Current
Bachelor of Arts - Design And Marketing
American Intercontinental University
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