I am a dedicated and detail-oriented professional with a decade of experience in medical office environments. I am committed to enhancing operational efficiency and ensuring a seamless workflow. Demonstrated ability to manage clinical trials, ensure compliance with protocols and maintain accurate documentation. Known for fostering team collaboration while excelling in quality patient care, and overall satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
West Broward Rheumatology Associates
02.2022 - Current
Utilize Good Clinical Practice, ensuring the assigned studies are conducted in accordance with the Food and Drug Administration and the office for Human Research Protections.
Ensure site compliance with protocols by reviewing regulatory requirements to confirm implementation of appropriate methods, practices and procedures for all trial related activities.
Develop and maintain accurate source materials, ensuring compliance from site staff by assuring the correct version is being used for completion.
Maintain the Investigator Site File ensuring appropriate credentialing and training of the site staff are up to date and in accordance with site Standard Operating Procedures and applicable regulations.
Communicate and collaborate any new study specific requirements to the site staff, including internal and external parties, sponsor, study monitors, Primary Investigator and study participants.
Ensure compliance to study protocols by providing an ongoing internal quality control including but not limited to: maintain ongoing investigational drug accountability, screening/enrollment logs, visit trackers, quality assurance/quality control prior to or post sponsor monitoring site visits to subject study charts and investigator site file.
Assist the Primary Investigator in the monitoring and reporting of adverse events/serious adverse events and/or protocol deviations in a timely manner as described in the protocol and regulatory agencies.
Ensure compliance to the study protocol and regulatory agencies for each study visit and assessments/procedures performed in each.
Identify eligible study candidates. Interact with or am the person of contact with research participants to support efforts, determine eligibility and consenting of study participants in accordance to the protocol and GCP.
Provide accurate and timely data collection, documentation, entry and reporting in EDC system and sponsor where applicable.
Dispense/administer and collect investigational drug and provide study participant education regarding administration when applicable in accordance to the study protocol.
Ensure proper collection, processing, packing and shipping of specimens/tests/procedures are obtained and conducted per study protocol and IATA.
Medical Assistant
AssociatesMD
03.2017 - 02.2021
Medical Assistant for multiple practitioners
Collection and entry of patient medical history, medications, surgical history, vaccination history, chief medical complaint
Perform EKG’s
Assist with Well Women’s exams
Managed Care Wellness visits
Proficient in eClinicalWorks EMR and EPIC software
Making appointments, collecting co-pays, insurance verification (Availity), faxing, and scanning medical records
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Performed phlebotomy/vaccination tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures and administration of injections/vaccinations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Study Coordinator
DBC Research USA
01.2015 - 09.2015
All clinical research coordinator roles/responsibilities are the same to those listed above.
Lead coordinator at multi-center facility where I managed and led trials for two sites.
Research Coordinator
Research Physicians Network Alliance
08.2009 - 09.2014
All clinical research coordinator roles/responsibilities are the same to those listed above.
Lead coordinator at multi-center facility where I managed and led trials for two sites.
Receptionist/ Switchboard Operator
Invicta Watch Inc.
01.2007 - 01.2009
Greeted visitors, handled incoming calls and performed general administrative duties. Place, receive and route a high volume of calls through an electric switchboard. Supplies information to callers relays messages and announces visitors.
Assisted with overflow work in customer service department, data entry and process of merchandise warranties.
Processed incoming mail.
Education
High School Diploma -
McArthur High School
Hollywood, FL
06.2007
Skills
Skilled in Phlebotomy, EKG's, Spirometry
Creating site/study specific visit worksheets
Meeting coordination
Reliability
Teamwork and collaboration
Organizational skills
Multitasking Abilities
Written communication
Task prioritization
Leadership skills
Problem-solving abilities
Patient education
Patient care coordination
Extensive work on iMedidata Rave, InForm, eClinical Works, Care360, EPIC, Q2, LabCorp, Veeva