Daisy Gonzalez
Burbank,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability,availability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly while mastering new skills.
Overview
3
3
years of professional experience
Work History
Key Holder
Earthwise Pet Nutrition and Grooming
Studio City, CA
12.2023 - 07.2024
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Maintained accurate records of sales.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Performed daily banking duties such as deposits from registers.
- Organized backroom storage areas to maximize efficiency of space utilization and replenished merchandise displays throughout the store as needed.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Trained new hires and demonstrated operation of the cash register.
- Handled customer complaints in a professional manner.
- Scheduled appointments for clients, customers, and other visitors.
- Checked in clients upon arrival and collected payment for services rendered.
Sales Ambassador
Allbirds
Studio City, CA
03.2023 - 05.2024
- Built strong base of loyal customers through friendly interactions and provided product information such as benefits, features, and availability.
- Created positive product impressions by engaging with potential customers to increase sales opportunities.
- Created welcoming environment to entice customers to try on products.
- Utilized effective listening and communication skills to help each customer make wise buying decisions.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Increased sales by encouraging customers to purchase additional products and services.
- Maintained the fitting room area in an orderly fashion, including hanging up clothes and organizing merchandise.
- Informed customers of any sales or promotion Offeres other incentives to increase sales.
- Replenished garments as needed to maintain a full stock level in the fitting rooms.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Madewell
Studio City , CA
11.2022 - 12.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers in finding the right size and style of clothing items.
- Replenished backroom inventory.
- Maintained a clean and inviting atmosphere in the fitting room area.
- Processed incoming orders in a timely manner according to company standards.
- Packaged items for shipping following established procedures.
Retail Sales Specialist
Recreational Equipment Inc.
Burbank, CA
03.2021 - 09.2022
- Greeted customers, answered questions, provided assistance with purchasing decisions and providing membership benefits.
- Maintained an organized work environment to ensure efficient customer service.
- Encourage members in signing up for credit cards
- Handed out Covid essentials to customers
- Completed opening and/or closing duties, including counting money and balancing cash drawers
- Staging reservations for camping equipment, also cancelling reservations
- Packing and staging orders
- Ensuring Curbside Pick-up are completed.
- Following up with customers on any order changes, cancelation, or abandoned orders
Education
High School Diploma -
Herbert Hoover High School
Glendale, CA06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Money Handling
- Time Management
- Flexible Schedule
- Appointment Scheduling
- Multitasking and prioritization
Timeline
Key Holder
Earthwise Pet Nutrition and Grooming
12.2023 - 07.2024
Sales Ambassador
Allbirds
03.2023 - 05.2024
Sales Associate
Madewell
11.2022 - 12.2023
Retail Sales Specialist
Recreational Equipment Inc.
03.2021 - 09.2022
High School Diploma -
Herbert Hoover High School
Similar Profiles
Brian PermannBrian Permann
Assistant Customer Service Manager at Earthwise NutritionAssistant Customer Service Manager at Earthwise Nutrition
Anthony YepezAnthony Yepez
Store Manager at Earthwise PetStore Manager at Earthwise Pet
HUNTER BROCKWAYHUNTER BROCKWAY
Dog Groomer at Earthwise Pet SupplyDog Groomer at Earthwise Pet Supply