Daisy Gonzalez
Houston
Summary
Proven in fast-paced environments at multitasking and problem-solving, I focused on enhancing customers satisfaction and efficiency such as in Marshalls, as well as the food industry. Skilled in customer service, time management I excel in great teamwork collaborations ensuring smooth operations and positive outcomes. My previous approach and skills have consistently shown repetitive business and operations, demonstrating the extents of my commitment to a team success.
Overview
5
5
years of professional experience
Work History
Sales Associate
Marshalls
2023.07 - Current
- Consistently kept a clean work area recovering and maintaining the visual appeal of the store, engaging with customers, promoting specific merchandise, and assuring customer satisfaction.
- Handled cash transactions efficiently while adhering to company handling policies, ensuring accuracy in all exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive inviting first impressions to welcome existing, new, and potentially new customers.
- Maintained calm demeanor and professionally managed de-escalation issues in busy, high-stress situations.
Food Service Worker
BreWingZ Restaurant and Bar
2022.06 - 2023.06
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean workspaces to maximize productivity sales and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Efficiently used down time to restock supplies and prepare additional tasks for expected busy periods.
Food Server
Little Caesars
2020.03 - 2020.09
- Followed food safety and sanitation guidelines to prevent illnesses and promote customer health and safety.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained cleanliness environment throughout shift including consistent wiping down work area, utensils, and company policies.
Education
High School Diploma -
Galena Park High School
Galena Park, TXSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Effective communication
- Organizational skills
Languages
- Fluent English
- Fluent Spanish
Timeline
Sales Associate
Marshalls
2023.07 - Current
Food Service Worker
BreWingZ Restaurant and Bar
2022.06 - 2023.06
Food Server
Little Caesars
2020.03 - 2020.09
High School Diploma -
Galena Park High School