Daisy Gonzalez
Panorama City,CA
Summary
As a hardworking, responsible, reliable adult. I am eager to pursue a job that is not only related to my degree, but also helps me gain the experience for the passion I have for protecting and serving my community. I have gained experience in working with individuals such as minors and adults. As well as in group thinking to help resolve certain problems we may face in the future. I am a quick thinker and very helpful in situations that may be stressful or complicated. Also, at my current occupation I am a great team leader due to the fact that I am attentive at filing documents, punctual at work, ensuring our office/our people in the field are safe and cautious at all times. I am determine to finish my tasks before my shift ends and training plays a huge roll in my myself being a leader due to the fact that I have trained numerously coworkers at my job, as I am certified for training.
Overview
7
7
years of professional experience
Work History
Technician Route Manager
Orkin Pest Control
Encino, CA
08.2022 - Current
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Recognized for consistent quality service and efficiency.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Maintained knowledge and adhered to state rules and regulations.
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Obtained signatures needed to complete and process paperwork.
Data Entry Clerk
Infiniti health
Van Nuys, CA
01.2022 - 06.2022
- Reviewed and updated account information in company computer system.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
- Reported malfunctioning or unusable technologies to request updates or technical support.
- Exceeded quality goals to support team productivity.
Cashier
Mc Donalds
Reseda, California
11.2018 - 04.2022
- Minimized long register lines by providing timely sales transaction completion
- Processed all transactions efficiently and timely
- Worked with customer service to resolve issues
- Bagged, boxed or wrapped goods and product purchases
- Accepted cash, check, credit and debit payments in an accurate and efficient manner
- Maintained clean, tidy and organized checkout areas
- Provided customers with payment information and processed credit card payments and cash transactions
- Recorded information regarding all transactions in computer by using the POS system
Education
Bachelor of Science - Justice Administration
DeVry University
Ontario, CA06.2023
Skills
- Cash management
- Excellent verbal communication
- Customer assistance
- Strong computer skills
- Email communications
- Error identification
- Data transcription
- Spanish translation
- Reporting and documentation
- Equipment cleaning and maintenance
- Safety protocols
- Dedicated and driven
- Sales development
- Sales presentations
- Team training and leadership
- Team building
- Safety
Timeline
Technician Route Manager
Orkin Pest Control
08.2022 - Current
Data Entry Clerk
Infiniti health
01.2022 - 06.2022
Cashier
Mc Donalds
11.2018 - 04.2022
Bachelor of Science - Justice Administration
DeVry University