Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Awards & Honors
Generic

Daisy Guerrero

Waco

Summary

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Intelogix
Waco, TX
03.2026 - Current
  • Resolved customer inquiries through multiple communication channels, ensuring timely and accurate responses.
  • Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
  • Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer interactions.
  • Excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.

Child Caregiver

Madison Goss
Waco, TX
01.2017 - Current
  • Utilized effective problem solving techniques in order to resolve conflicts among children in a respectful manner.
  • Demonstrated excellent communication skills when interacting with parents regarding their child's progress or any concerns that may arise.
  • Adapted quickly to different parenting styles while ensuring that all instructions were followed accurately.
  • Displayed patience and understanding when dealing with challenging behaviors.
  • Observed children's behavior and recommended measures for behavior improvement and development of self-care skills.
  • Performed housekeeping duties, such as laundry, cleaning, dish washing, all while caring for children

Education

Bachelor of Science (B.S.) - Applied Science

Tarleton State University
Stephenville, TX, US
12.2025

Associate in Arts (A.A.) - Business Administration

McLennan Community College
Waco
08.2024

Associate in Arts (A.A.) - General Academics

McLennan Community College
Waco
05.2024

Skills

  • Time management
  • Computer skills
  • Organizational skills
  • Customer service
  • Multitasking Abilities
  • Call center experience
  • Computer proficiency
  • Active listening

Certification

Real Estate License

LANGUAGES

English Fluent
Spanish Fluent

Timeline

Customer Service Representative

Intelogix
03.2026 - Current

Child Caregiver

Madison Goss
01.2017 - Current

Bachelor of Science (B.S.) - Applied Science

Tarleton State University

Associate in Arts (A.A.) - Business Administration

McLennan Community College

Associate in Arts (A.A.) - General Academics

McLennan Community College

Awards & Honors

The National Society of Leadership and Success