Daisy Kelley
Goose Creek,SC
Summary
Results-driven Service Advisor recognized for high productivity and efficient task completion. Specialized in customer service, technical troubleshooting, and workflow optimization to enhance service quality. Excel in communication, problem-solving, and time management, ensuring client satisfaction and operational excellence. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Service Advisor
Baker Cadillac
Charleston, SC
03.2020 - Current
- Greeted customers and addressed their needs in a professional manner.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Prepared invoices for services rendered and collected payments from customers.
- Ensured that all customer inquiries were handled promptly and accurately.
- Upsold additional products or services when appropriate.
- Developed strong relationships with customers by providing exceptional customer service.
- Followed up with existing customers regarding past services performed on their vehicles.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Summerville High School
Summerville, SC06-2019
Skills
- Repairs Scheduling
- Computer Skills
- Customer Service
- Price Quoting
- Workflow Management
- Service Order Flow
- Complaint resolution
- Customer consulting
- Excellent Communication
- Listening Skills
- Attention to Detail
- Strong Work Ethic
- Multitasking and Organization
Affiliations
- On my time off, I love stay at home and relax with my animals and family
Timeline
Service Advisor
Baker Cadillac
03.2020 - Current
High School Diploma -
Summerville High School