Daisy Kolentus
Winter Springs
Summary
Proactive and guest-oriented professional with experience at Texas Roadhouse, adept at multitasking and conflict resolution. Excelled in customer service and POS system operations, enhancing guest relations and efficiency. Demonstrated ability to maintain composure in high-pressure situations, ensuring seamless guest experiences.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Texas Roadhouse
04.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier
McDonalds
01.2023 - 04.2023
Education
N/A -
Winter Springs High School
Winter Springs, FL05.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Cash handling
- Cleanliness and hygiene
- Complex Problem-solving
- Scheduling
- Assertiveness
- Handling complaints
- Personal presentation
Timeline
Restaurant Hostess
Texas Roadhouse
04.2023 - Current
Cashier
McDonalds
01.2023 - 04.2023
N/A -
Winter Springs High School
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