Daisy Martinez
Cookeville,TN
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Women's Health Services
Cookeville, TN
07.2025 - Current
- Greeted and assisted patients, ensuring a welcoming environment at reception.
- Managed appointment scheduling using electronic health record systems.
- Verified patient insurance information accurately to facilitate smooth check-ins.
- Responded to phone inquiries, providing information about services and procedures.
- Collected room deposits, fees, and payments.
- Checked patient insurance, demographic, and health history to keep information current.
Education
Registered Dental Assistant - Dental
ADME
Cookeville, TN05-2025
High School Diploma -
Cookeville High School
Cookeville, TN05-2024
Skills
- Customer service
- Attention to detail
- Time management
- Appointment scheduling
- File organization
- Fluent bilingual communication
- Insurance verification
- HIPAA compliance
- Patient registration
- Patient eligibility requirements
- CPR certified
- Medical records maintenance
Timeline
Front Desk Receptionist
Women's Health Services
07.2025 - Current
Registered Dental Assistant - Dental
ADME
High School Diploma -
Cookeville High School