Daisy Mendez
Huntsville,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Little Caesars
06.2023 - 08.2023
- Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to one new associate to help provide high-quality customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped over 100 customers every day with positive attitude and focus on customer satisfaction.
- Increased efficiency and performance by monitoring all 9 members' productivity and providing feedback.
Banquet Waiter(Single Event)
Enchanted Cypress Ballroom
05.2021 - 05.2021
- Supervised set up of banquet food stations and coordinated service to 15 dining tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supervised dining table set-up to prepare for diversity of event types following strict service standards.
- Arranged linens and table settings according to seating plan and event theme.
Education
BBA - Office Supervision And Management
Sam Houston State University
Current
High School Diploma -
Northbrook High School
05-2022
Skills
- Quality assurance
- Cash Handling
- Adaptable and Flexible
- Translation and Interpretation Services
- Exceptional customer service
- Time management skills
Timeline
Customer Service Associate
Little Caesars
06.2023 - 08.2023
Banquet Waiter(Single Event)
Enchanted Cypress Ballroom
05.2021 - 05.2021
BBA - Office Supervision And Management
Sam Houston State University
High School Diploma -
Northbrook High School