Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daisy Morales

South Gate,CA

Summary

Dynamic sales associate with proven expertise at Gen Mobile in delivering exceptional customer service and driving sales through effective upselling techniques. Skilled in cash handling and client account management, I excel in fast-paced environments, ensuring customer satisfaction while maintaining accurate records and inventory management. Bilingual communicator dedicated to fostering teamwork and collaboration. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships, and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Hardworking Sales Associate, committed to driving high sales in both slow and busy shifts. An organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player, commended for demonstrating honesty and integrity with customers, team members, and supervisors.

Overview

3
3
years of professional experience

Work History

Sales Associate

Gen Mobile
Los Angeles, CA
01.2024 - Current
  • Described merchandise and explained use, operation and care.
  • Maintained records related to sales for store management.
  • Greeted customers and provided exceptional customer service.
  • Collected payments and provided accurate change.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Receptionist

sprayco Industries
Compton, CA
11.2023 - 06.2024
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Collated, bound and stored computer-generated reports.
  • Coordinated meeting room bookings and arranged catering for meetings and events.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Updated and recorded customer or client information to maintain accounts.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Clerk

priceless car rental
Los Angeles, CA
05.2022 - 06.2023
  • Typed, formatted and edited correspondence and other documents.
  • Organized and maintained filing systems for confidential documents.
  • Communicated with customers and employees to answer questions or explain information.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Delivered messages and ran errands.
  • Processed customer payments accurately and efficiently.
  • Copied, sorted and filed records of office activities and business transactions.

Education

Medical Assistant - Medical

UEI College
08.2019

High School Diploma -

Bell Gardens High School
06.2016

Skills

  • Customer service
  • Sales techniques
  • Product knowledge
  • Point of sale
  • Inventory management
  • Client account management
  • Cash handling
  • Multi-tasking strength
  • Upselling
  • Teamwork and collaboration
  • POS software
  • Bilingual communication

Languages

Spanish, Professional

Timeline

Sales Associate

Gen Mobile
01.2024 - Current

Receptionist

sprayco Industries
11.2023 - 06.2024

Clerk

priceless car rental
05.2022 - 06.2023

Medical Assistant - Medical

UEI College

High School Diploma -

Bell Gardens High School

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