Daisy O'Reilly
Philadelphia,PA
Summary
Dynamic and dedicated professional with extensive experience, excelling in customer service. Proven ability to lead teams and resolve conflicts effectively, ensuring exceptional guest experiences. Skilled in food safety and communication, consistently enhancing operational efficiency and fostering a positive environment for both staff and patrons.
Overview
6
6
years of professional experience
Work History
Server
PJ Whelihan's
Conshohocken, PA
08.2026 - Current
- Positive guest experiences through attentive service in a fast-paced restaurant environment.
- Delivered accurate food and beverage orders, ensuring smooth and reliable service.
- Provided efficient service across multiple tables and priorities during busy service periods.
- Clear communication with kitchen staff, bartenders, hosts, and servers that keeps service coordinated.
- Maintained clean, organized, and stocked sections to enhance shift performance.
Server and Bartender
Green Valley Country Club
Plymouth Meeting, PA
12.2023 - Current
- Delivered exceptional customer service to diners in a busy restaurant setting.
- Served guests in dining room, buffet, and banquet settings, delivering exceptional customer service to enhance the guest experience. Assisted with event setup and breakdown while ensuring cleanliness and adequate stocking of buffet stations for smooth operations.
- Prepared and mixed beverages according to standard recipes and guest preferences.
- Managed cash register, processed payments, and balanced cash drawer daily.
Lifeguard, Swim Instructor
Harleysville Learning Center, Harleysville PA & YMCA, Quakertown PA
Harleysville, PA
05.2025 - Current
- Supervised and taught swimming lessons to kids aged 3-10, fostering water safety and skill development; Maintained pools and conducted chemical tests.
- Monitored swimming areas for safety and compliance with established guidelines.
- Provided first aid and emergency response during aquatic incidents.
- Conducted routine safety drills to ensure readiness for emergencies.
Lifeguard
Temple University
Philadelphia, PA
08.2024 - Current
- Administered first aid and emergency response during incidents.
- Monitored pool areas for safety and adherence to rules.
- Conducted regular safety drills to maintain preparedness.
- Managed pool area to maintain a safe and enjoyable environment for patrons., responded to patron inquiries, and provided first response in emergencies.
Summer Camp Counselor, Lifeguard, After school Staff
Boys and Girls Club of Cape Cod
Mashpee, MA
01.2021 - Current
- Supervised and engaged with up to 250 children, fostering a safe and enjoyable environment.
- Supervised daily activities and ensured safety for all campers.
- Planned and organized engaging recreational activities for various age groups.
- Facilitated team-building exercises to promote cooperation among campers.
Waterfront Director
Kents Hill Sports Camp
Readfield, ME
06.2024 - 08.2024
- -Managed 10 staff, creating schedules to ensure adequate coverage and operational efficiency. Work closely with the management to deal with any issues at the waterfront. Implemented and oversaw safety procedures, enhancing safety standards at the waterfront. Oversaw boat rotation and maintenance while supervising up to 30 children in the water, ensuring a safe and organized environment. Facilitated engaging summer camp programs to enhance the experience for campers.
- Supervised waterfront activities for campers and ensured safety protocols were followed.
- Trained and mentored staff on water safety and emergency response procedures.
- Organized daily schedules for waterfront programs and activities to enhance camper engagement.
Education
Bachelor of Arts - Criminal Justice, Sports Management
Temple University
Philadelphia, PA05-2027
High School Graduate - MA
Mashpee High School
MASkills
- Customer service
- Event coordination
- Food safety
- Team leadership
- Communication skills
- Conflict resolution
Awards
Youth of the Year 2023 Boys and Girls Club of Cape Cod, Mashpee MA -A group of teens associated with the Boys and Girls Club is nominated to run for Youth of the Year. The selection process consists of the candidate writing essays and interviews with people of the community and the Board of Boys and Girls Club. The award is the highest honor a member of the Club can receive, and is awarded to a member for their outstanding leadership, service, academic excellence, and dedication to health and wellbeing., Project Excellence 2023 Mashpee High School Upon Graduation I was awarded “Project Excellence” for my work on my Self Defense Class. This award was for projects that showed a wealth of knowledge after research and was identified as a great service to the community., Youth of the Year (Runner-up) 2022
Volunteering
Temple University Ice Hockey team, Gameday Management, 2023, Present, - Track and submit official game scores, raise money for the team
Projects and Community Service
Boys and Girls Club of Cape Cod, Teen Center Project, Mashpee, MA, 2022, Present, -A group of Keystone members were selected to work on the research, proposal, and blueprint of a new building built specifically for the use of teenagers on Cape Cod. The proposal was then presented to the Board of Boys and Girls Club and later the community the raise funding for the approved project
Sports and Extracurriculars
- Temple University ROTC 2024-current
- Temple University Club Lacrosse 2023-current
- Temple University Club Rugby 2023-current
- Mashpee Middle High School 2022-2023 -In my senior year of highschool, I wrote a research paper on the topic of sexual violence on college campuses. I met with the founder of the Sexual Violence Prevention Agency and conducted an interview as part of my research. In concurrence with this paper, I worked very closely with the police departments on Cape Cod to host a class for women in the community to teach different self defense techniques and tools.
Timeline
Server
PJ Whelihan's
08.2026 - Current
Lifeguard, Swim Instructor
Harleysville Learning Center, Harleysville PA & YMCA, Quakertown PA
05.2025 - Current
Lifeguard
Temple University
08.2024 - Current
Waterfront Director
Kents Hill Sports Camp
06.2024 - 08.2024
Server and Bartender
Green Valley Country Club
12.2023 - Current
Summer Camp Counselor, Lifeguard, After school Staff
Boys and Girls Club of Cape Cod
01.2021 - Current
Bachelor of Arts - Criminal Justice, Sports Management
Temple University
High School Graduate - MA
Mashpee High School