DAISY ORGANO ZUNIGA
Phoenix,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Claim Specialist position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Claim Associate
State Farm
Tempe, AZ
11.2021 - Current
- Managed over 50 customer calls per day
- Responded to customer inquiries, providing detailed explanations of PIP/MPC claims.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Brought positive relationships between mentees and other peers teaching how to handle claims with quality and quantity.
Caregiver for Assisting Living and Memory Care
24 Hr. Home Care
Scottsdale, AZ
02.2019 - 10.2021
- Managed 10 clients and Assisted with daily living needs to maintain self-esteem and general wellness
- Helped trained new caregivers with routine procedures and complete appropriate paperwork for each patient.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Stage Crew Member
Rhino Staging & Event Solutions, Inc
Tempe, AZ
07.2019 - 02.2020
- Supported live events with well-controlled lights, sound and video streaming.
- Diagnosed and resolved problems with AV equipment and media management systems.
- Worked well in team setting, providing support and guidance.
Caregiver for autistic young adults
Guild Care
Scottsdale, AZ
06.2018 - 02.2019
- Worked with 5 patients, Built strong relationships with clients to deliver emotional support and companionship
- Helped autistic young adults to work on being independent and provided them with safety and care
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Certification -
Conservatory of Recording Arts And Science
Gilbert, Arizona08.2019
High School Diploma -
East Valley Institute of Technology (EVIT)
Mesa, AZ05.2015
High School Diploma -
Westwood High School
Mesa, Arizona05.2015
Skills
- Organizational Skills
- Recordkeeping
- Flexible and Adaptable
- Verbal Communication
- Organization and Time Management
- Bilingual (Spanish And English)
- Dependable and Responsible
References
Available upon request
Timeline
Claim Associate
State Farm
11.2021 - Current
Stage Crew Member
Rhino Staging & Event Solutions, Inc
07.2019 - 02.2020
Caregiver for Assisting Living and Memory Care
24 Hr. Home Care
02.2019 - 10.2021
Caregiver for autistic young adults
Guild Care
06.2018 - 02.2019
Certification -
Conservatory of Recording Arts And Science
High School Diploma -
East Valley Institute of Technology (EVIT)
High School Diploma -
Westwood High School