DAISY ORGANO ZUNIGA
Phoenix,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Claim Specialist position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Claim Associate
State Farm
11.2021 - Current
- Managed over 50 customer calls per day
- Responded to customer inquiries, providing detailed explanations of PIP/MPC claims.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Brought positive relationships between mentees and other peers teaching how to handle claims with quality and quantity.
Caregiver for Assisting Living and Memory Care
24 Hr. Home Care
02.2019 - 10.2021
- Managed 10 clients and Assisted with daily living needs to maintain self-esteem and general wellness
- Helped trained new caregivers with routine procedures and complete appropriate paperwork for each patient.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Stage Crew Member
Rhino Staging & Event Solutions, Inc
07.2019 - 02.2020
- Supported live events with well-controlled lights, sound and video streaming.
- Diagnosed and resolved problems with AV equipment and media management systems.
- Worked well in team setting, providing support and guidance.
Caregiver for autistic young adults
Guild Care
06.2018 - 02.2019
- Worked with 5 patients, Built strong relationships with clients to deliver emotional support and companionship
- Helped autistic young adults to work on being independent and provided them with safety and care
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Certification -
Conservatory of Recording Arts And Science
Gilbert, Arizona08.2019
High School Diploma -
East Valley Institute of Technology (EVIT)
Mesa, AZ05.2015
High School Diploma -
Westwood High School
Mesa, Arizona05.2015
Skills
- Organizational Skills
- Recordkeeping
- Flexible and Adaptable
- Verbal Communication
- Organization and Time Management
- Bilingual (Spanish And English)
- Dependable and Responsible
References
Available upon request
Timeline
Claim Associate
State Farm
11.2021 - Current
Stage Crew Member
Rhino Staging & Event Solutions, Inc
07.2019 - 02.2020
Caregiver for Assisting Living and Memory Care
24 Hr. Home Care
02.2019 - 10.2021
Caregiver for autistic young adults
Guild Care
06.2018 - 02.2019
Certification -
Conservatory of Recording Arts And Science
High School Diploma -
East Valley Institute of Technology (EVIT)
High School Diploma -
Westwood High School