Daisy Perez

• Managed patient scheduling and appointment confirmations to optimize clinic workflow.
• Provided exceptional customer service, ensuring a welcoming environment for children and their families.
• Maintained accurate patient records and documentation in compliance with HIPAA regulations.

Coordinated with dental staff to facilitate efficient patient flow during peak hours.

• Processed customer transactions efficiently using point-of-sale systems.
• Provided excellent customer service, addressing inquiries and resolving issues promptly.
• Maintained accurate cash drawer balances through regular audits and reconciliations.
• Assisted in training new cashiers on operational procedures and customer engagement techniques.

• Developed individualized treatment plans for diverse patient populations
• Implemented evidence-based therapeutic techniques to enhance patient recovery
• Educated patients on injury prevention and rehabilitation strategies
• Collaborated with multidisciplinary teams to optimize patient care outcomes

• Implemented office procedures that improved patient check-in efficiency and reduced wait times.
• Trained new front desk staff on software systems and customer service best practices.
• Resolved patient inquiries and concerns promptly to enhance overall satisfaction with clinic services.
• Developed communication strategies that fostered positive relationships between families and dental professionals.