Daisy Ramirez
Garland,TX
Summary
I am patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Dallas, TX
12.2022 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Customer Service Cashier
Walgreens
Dallas, TX
01.2022 - 11.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
Cashier
Tom Thumb Grocery
Dallas, TX
04.2022 - 10.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Sales Associate
Anonymous Yours
Dallas, TX
04.2019 - 09.2020
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Assisted brides in selecting wedding gowns and accessories, such as veils and headpieces.
- Provided guidance on etiquette questions regarding weddings or special events.
Education
High School Diploma -
Lake Highlands High School
Dallas, TX05-2021
Skills
- Insurance Billing
- Order Verification
- Supply Restocking
- Prescription Filling
- Customer Support
- Spanish translation
Languages
Spanish
Native/ Bilingual
Certification
- Pharmacy Technician Certified
Timeline
Pharmacy Technician
Walgreens
12.2022 - Current
Cashier
Tom Thumb Grocery
04.2022 - 10.2022
Customer Service Cashier
Walgreens
01.2022 - 11.2022
Sales Associate
Anonymous Yours
04.2019 - 09.2020
High School Diploma -
Lake Highlands High School