Daisy Reyes
Park Ridge,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and new roles that require growth within the company.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
New Jersey Imaging Network
09.2022 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Built and maintained positive working relationships with patients and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Handled customer service inquiries in person, via telephone and through email.
- Offered simple, clear explanations to help clients and families understand company's policies and procedures.
Patient Care Representative
CityMD: Urgent Care
01.2021 - 09.2022
- Maintained confidentiality of patient data and condition to safeguard health information.
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments.
- Delivered excellent patient experiences and direct care.
- Responded to patient queries and concerns concerning insurance coverages and deductibles.
Education
Associate of Applied Science -
Eastwick College
Ramsey, NJ02.2021
Skills
- Patient Care and Confidentiality
- Insurance Information Collection
- Insurance Verification
- Patient Intakes
- Outpatient Care
- Bilingual in Spanish and English
- HIPAA Compliance
- Taking Vitals and Medical History
- Medical Assistanting
Languages
Spanish
Professional Working
Timeline
Patient Service Representative
New Jersey Imaging Network
09.2022 - Current
Patient Care Representative
CityMD: Urgent Care
01.2021 - 09.2022
Associate of Applied Science -
Eastwick College