Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daisy Sandoval

Las Vegas,NV

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Doctor Heat Pump HVAC
Las Vegas, NV
01.2024 - Current
  • Handling of phone calls and scheduling appointments for repairs of HVAC’s.
  • Coordinated with owners and tenants to schedule property access for technicians to do services such as repairs and estimates.
  • Managed invoice records by closing payed off invoices and followed with open invoices.
  • Following up with customers by phone or email to confirm scheduled appointments

Concierge Agent

Veer Towers
Las Vegas, NV
11.2019 - 11.2023
  • Greeting residents or new guests as they entered the building
  • Handled phone calls or emails to arrange valet or booking of reservations
  • Coordinated with owners or tenants of units to authorize unit access to guests or vendors
  • Handled guest inquiries and resolved issues promptly to ensure satisfaction.
  • Processed guest check-ins and check-outs in a timely manner
  • Coordinated with property managers of units to allow access to vendors or realtors

Education

Associate of Science - Environmental Science

College of Southern Nevada
Las Vegas, NV
06-2018

Skills

  • Tenant relations
  • Maintenance scheduling
  • Data management
  • Communication

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Doctor Heat Pump HVAC
01.2024 - Current

Concierge Agent

Veer Towers
11.2019 - 11.2023

Associate of Science - Environmental Science

College of Southern Nevada

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Daisy Sandoval