Daisy Sandoval
Las Vegas,NV
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Doctor Heat Pump HVAC
Las Vegas, NV
01.2024 - Current
- Handling of phone calls and scheduling appointments for repairs of HVAC’s.
- Coordinated with owners and tenants to schedule property access for technicians to do services such as repairs and estimates.
- Managed invoice records by closing payed off invoices and followed with open invoices.
- Following up with customers by phone or email to confirm scheduled appointments
Concierge Agent
Veer Towers
Las Vegas, NV
11.2019 - 11.2023
- Greeting residents or new guests as they entered the building
- Handled phone calls or emails to arrange valet or booking of reservations
- Coordinated with owners or tenants of units to authorize unit access to guests or vendors
- Handled guest inquiries and resolved issues promptly to ensure satisfaction.
- Processed guest check-ins and check-outs in a timely manner
- Coordinated with property managers of units to allow access to vendors or realtors
Education
Associate of Science - Environmental Science
College of Southern Nevada
Las Vegas, NV06-2018
Skills
- Tenant relations
- Maintenance scheduling
- Data management
- Communication
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
Doctor Heat Pump HVAC
01.2024 - Current
Concierge Agent
Veer Towers
11.2019 - 11.2023
Associate of Science - Environmental Science
College of Southern Nevada