Bilingual customer service professional with strong telephone skills and a commitment to client satisfaction. Proven ability to manage appointments and enhance team communication.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Well-organized professional equipped with varied experiences in administrative roles.
Work History
Receptionist
1 Year
Roofings Group | 08.2025 - Current
Managed incoming calls, directing inquiries to appropriate departments efficiently.
Scheduled appointments and maintained calendars for office staff, optimizing workflow.
Processed incoming and outgoing mail, supporting communication effectiveness across teams.
House Cleaner
1 Year 5 Months
Self Employed | 03.2025 - Current
Conducted thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
Utilized efficient cleaning techniques and tools to optimize time and achieve quality results.
Maintained inventory of cleaning supplies, ensuring adequate stock for all operations.
Customer Service Representative
4 Years 1 Month
Amazon | 07.2022 - Current
Costumer service, costumer returns, Microsoft related, package handler and TDR certificate
Babysitter
2 Years 5 Months
At Home | 07.2023 - 12.2025
Supervised children in safe, engaging environments to foster development and learning.
Planned and organized age-appropriate activities that encouraged creativity and social interaction.
Communicated effectively with parents regarding children's progress and daily activities.
Adapted quickly to changing needs of children, ensuring a positive experience for all involved.
Education
No Degree - GED Works
Universidad Autónoma De Zacatecas | Zacatecas Mexico | 08.2026