Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Daisy Munoz Ayala

Amazon
Maple Grove,MN
1
Language
4
years of professional experience

Bilingual customer service professional with strong telephone skills and a commitment to client satisfaction. Proven ability to manage appointments and enhance team communication.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Well-organized professional equipped with varied experiences in administrative roles.

Work History

Receptionist

1 Year
Roofings Group | 08.2025 - Current
  • Managed incoming calls, directing inquiries to appropriate departments efficiently.
  • Scheduled appointments and maintained calendars for office staff, optimizing workflow.
  • Processed incoming and outgoing mail, supporting communication effectiveness across teams.

House Cleaner

1 Year 5 Months
Self Employed | 03.2025 - Current
  • Conducted thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
  • Utilized efficient cleaning techniques and tools to optimize time and achieve quality results.
  • Maintained inventory of cleaning supplies, ensuring adequate stock for all operations.

Customer Service Representative

4 Years 1 Month
Amazon | 07.2022 - Current

Costumer service, costumer returns, Microsoft related, package handler and TDR certificate

Babysitter

2 Years 5 Months
At Home | 07.2023 - 12.2025
  • Supervised children in safe, engaging environments to foster development and learning.
  • Planned and organized age-appropriate activities that encouraged creativity and social interaction.
  • Communicated effectively with parents regarding children's progress and daily activities.
  • Adapted quickly to changing needs of children, ensuring a positive experience for all involved.

Education

No Degree - GED Works

Universidad Autónoma De Zacatecas | Zacatecas Mexico | 08.2026

Skills

Bilingual ( Spanish )
Organization skills
Time management
Telephone skills
Verbal and written communication
Customer/Client relations
Appointment scheduling
Mail handling

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Roofings Group
08.2025 - CurrentRead More

House Cleaner

Self Employed
03.2025 - CurrentRead More

Babysitter

At Home
07.2023 - 12.2025Read More

Customer Service Representative

Amazon
07.2022 - CurrentRead More

Universidad Autónoma De Zacatecas

No Degree from GED Works
Read More
Daisy Munoz Ayala