Daizy Hegwood
Seminary,MS
Summary
Well-versed in handling a high volume of cash on a daily basis in community bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for advancement where customer service abilities and a results-driven nature will be highly valued.
Overview
2
2
years of professional experience
Work History
Teller
PriorityOne Bank
Collins, MS
04.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Stocked supplies for customers and personal teller station.
- Maintained friendly and professional customer interactions.
Nurse Aide
Covington County Hospital
Collins, MS
01.2021 - 07.2021
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Lead Caregiver
Brookdale Assisted Living
Hattiesburg, MS
07.2020 - 01.2021
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Some College (No Degree) - Paralegal Studies
Jones County Junior College
Ellisville, MSSkills
- Cash Handling
- Customer Service
- Transaction Error Identification
- Sorting and Filing
- Bank Deposits
- Recordkeeping and Documentation
- Cashier's Checks
- Verbal and Written Communication
- Relationship Building
- Attention to Detail
- Product and Service Sales
- Check Cashing
- Team Cooperation
- Team Leadership
Timeline
Teller
PriorityOne Bank
04.2021 - Current
Nurse Aide
Covington County Hospital
01.2021 - 07.2021
Lead Caregiver
Brookdale Assisted Living
07.2020 - 01.2021
Some College (No Degree) - Paralegal Studies
Jones County Junior College
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