To Obtain a position that will enable me to use my strong professional skills. Being able to have the ability to contribute my knowledge and skills with a genuine opportunity for career progression.
Overview
16
16
years of professional experience
Work History
Medical Records/ Scheduler
Madison Ridgeland Medical Clinic
09.2021 - 12.2023
Managed high-volume call center environment to schedule or modify appointments as necessary while maintaining a courteous demeanor under pressure.
Implemented new scheduling software, leading to more efficient management of medical records and appointments.
Maintained strict adherence to HIPAA regulations during all interactions involving sensitive patient data.
Resolved scheduling conflicts promptly, minimizing disruptions to daily operations and ensuring continued quality care for patients.
Office Asst. II
Callaway High School
09.2020 - 09.2021
Handling incoming calls and other communication
Managing filing system
Recording information as needed
Greeting clients and visitors
Updating paper work, maintains documents and word.
Data Entry Clerk/Deputy Tax Assessor
Hinds County Tax Assessor Office
10.2011 - 05.2019
Responsibilities established and maintain stock records and other documents
Guarantee 100% customer confidence and satisfaction by educating them on the company confidentiality polices and procedures regarding sensitive information
Assist with tax department data gathering
Pull General ledger reports to support tax preparations.
Cashier
Walmart
05.2008 - 08.2010
Open and close the registers, monitoring cash limits and ensuring quality customer service
Maintain thorough knowledge of store merchandise and responsible for selling in store credit cards
Implemented new customer service strategies successfully
Compile and maintain non-monetary reports and records.
PCA
Assisting Angels Senior Care
08.2019 - Current
Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Performed wound care and dressing changes, facilitating timely healing and recovery.
Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
Education
Associates - Accounting And Business Management
Hinds Community College
Raymond, MS
2025
High School Diploma - General Studies
Raymond High School
Raymond, MS
05.2008
Skills
Detail-Goal-Oriented
SAP/Data Entry
Proficient in Microsoft Programs
Strong Communication and Interpersonal Skills
Caring & Empathetic
Time-Management Ability
Organizations and prioritization
Documentation and reporting
Detail-Oriented
Result-oriented
Notary Public
Education Experience
Diploma, Raymond High School, Completed General Studies, High School Diploma/ May 2008, Honors
Health Information Technology Systems, Holmes Community College, Expected Graduation May 2021, 3.5 GPA, Honors
Medical Records Administrator, Medical and Health Services Managers at The breast and Imaging centerMedical Records Administrator, Medical and Health Services Managers at The breast and Imaging center