Dakawazia Fuqua
Columbus,OH
Overview
5
5
years of professional experience
Work History
Fraud Specialist
JPMorgan Chase
12.2021 - 12.2023
- Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
- Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
- Improved customer trust by promptly addressing and resolving reported instances of fraud.
- Restricted customers accounts
- Releasing & reviewing deposited checks in customer’s account
Data Analyst
Cass Information Systems
03.2021 - 12.2021
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Streamlined data processing for faster results by implementing advanced analytics tools.
- Improved decision-making processes with accurate data analysis
Caseworker
Impact
01.2019 - 04.2021
- Enhanced client well-being by developing comprehensive case plans addressing individual needs.
- Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Conducted thorough assessments to determine client eligibility for various programs and services.
Education
Forest High School
Forest, MS05.2012
Skills
- Attention to Detail
- Customer Service
- Fraud Detection
- Problem Solving
- Decision Making
- Critical Thinking
- Report Writing
- Fraud Prevention
- Banking Operations
- Telephone and Email Etiquette
- Transaction Review
- Trained in Software
- Proficient in Software
- Activity Monitoring
Timeline
Fraud Specialist
JPMorgan Chase
12.2021 - 12.2023
Data Analyst
Cass Information Systems
03.2021 - 12.2021
Caseworker
Impact
01.2019 - 04.2021
Forest High School