Summary
Overview
Work History
Education
Skills
Timeline
Working out, sports and computers
Working out, sports and computers
Generic

Dakota Burks

Schererville,IN

Summary

Competent Server Trainer offering 2 years of food service experience in restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development.

Overview

3
3
years of professional experience

Work History

Server Trainer

Buffalo Wild Wings
Schererville, United States
07.2020 - Current
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
  • Observed participants and provided corrective measures for skill improvement.

Server

Docs Smokehouse
Dyer, IN
09.2021 - 06.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

Associate of Applied Science - Business Administration And Management

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2022

Skills

  • Customer service
  • Money management
  • Management Consultation
  • Fee and Expense Estimation

Timeline

Server

Docs Smokehouse
09.2021 - 06.2022

Server Trainer

Buffalo Wild Wings
07.2020 - Current

Associate of Applied Science - Business Administration And Management

Ivy Tech Community College of Indiana

Working out, sports and computers

Enjoy staying healthy and going to the gym. Also enjoys watching and playing a variety of sports. Enjoy building and playing with computers and gaming.

Working out, sports and computers

Enjoy staying healthy and going to the gym. Also enjoys watching and playing a variety of sports. Enjoy building and playing with computers and gaming.

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Dakota Burks