Spencer Pluskota
Strongsville
Summary
Dedicated server trainer with expertise in guest engagement and order accuracy. Proven ability to enhance customer experiences and train new staff effectively in high-volume environments.
Results-driven professional with a strong work ethic and exceptional customer service skills. Experienced in training staff and maintaining high standards of cleanliness and efficiency in both front and back-of-house operations.
Detail-oriented server trainer and former line cook with a focus on safe food handling and menu memorization. Committed to delivering exceptional service and improving team performance in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Trainer
Quaker Steak & Lube
Medina, OH
10.2023 - 05.2025
- Trained new servers on menu knowledge and service techniques to enhance customer experience.
- helped tables, brought food and drinks assiated when asked
- Delivered exceptional customer service in high-volume restaurant environment.
- Assisted in training new staff on menu offerings and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed customer orders efficiently using point-of-sale system.
Line Cook
Timber Lodge, Medina
Brunswick, OH
01.2022 - 10.2023
- Prepared and cooked menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen stations, ensuring compliance with health regulations.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Assisted in inventory management, tracking supplies and reporting shortages to management promptly.
- Mentored junior cooks on cooking techniques and kitchen safety protocols to enhance team performance.
Education
High School Diploma -
High School Diploma -
Medina High School
Medina, OH05-2025
Skills
- Effective time management
- Safe food handling
- Menu memorization
- Order accuracy
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
Certification
i gradute highschool on merrit role
Timeline
Server Trainer
Quaker Steak & Lube
10.2023 - 05.2025
Line Cook
Timber Lodge, Medina
01.2022 - 10.2023
High School Diploma -
High School Diploma -
Medina High School