Dakota Dockery
Wichita Falls,Texas
Summary
Business-minded Individual with exceptional research and analytical skills. Skilled in conflict resolution and troubleshooting. Offering 8 years of experience in customer service.
Overview
8
8
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
07.2016 - Current
- Trained team members to prepare sandwiches and other items according to instructions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
Holliday High School
Holliday, TX05.2018
Skills
- Customer Service
- Calm Under Pressure
- Problem Resolution
- Teamwork and Collaboration
- Data entry skills
- Verbal and written communication skills
- Organizational skills
Accomplishments
- Promoted to Assistant Manager after a few years
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Was an honor student
Timeline
Sandwich Artist
SUBWAY®Restaurants
07.2016 - Current
High School Diploma -
Holliday High School