Dakota Jackson
Yukon
Summary
Results-driven professional with extensive experience in fulfillment and customer service. Known for strong critical thinking and customer relations, consistently achieving operational goals while fostering a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Fulfillment Lead
Lowe's
Yukon, OK
02.2025 - 03.2026
- Led daily fulfillment operations, ensuring efficient order processing and accurate inventory management.
- Trained team members on best practices for product handling and safety protocols.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Handled production picking, packing and shipping orders.
- Managed, motivated and monitored team of 8 associates
- Pulled orders quickly to maintain demanding productivity goals.
Head Cashier
Lowe's
Yukon, OK
07.2022 - 02.2025
- Supervised cash handling procedures, ensuring accuracy in transactions and compliance with company policies.
- Trained and mentored new cashiers on operational best practices and customer service excellence.
- Managed cash register operations, resolving discrepancies and maintaining balanced drawers at end of shifts.
- Developed scheduling plans to optimize cashier coverage during peak hours, improving operational efficiency.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma -
Edmond Memorial High School
Edmond, OKSkills
- Order pulling
- Package preparation
- Forklift operation
- Hand-eye coordination
- Order ticket reading
- Teamwork
- Quick learner
- Customer service
- Cleaning and sanitizing
- Critical thinking
- Customer relationships
- Effective communication
- Active listening
Timeline
Fulfillment Lead
Lowe's
02.2025 - 03.2026
Head Cashier
Lowe's
07.2022 - 02.2025
High School Diploma -
Edmond Memorial High School