Dakota Pauley
Wharton
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at Little General and Walmart. Excelled in building customer relationships and enhancing satisfaction through meticulous attention to detail and empathetic communication. Adept at team collaboration, I significantly contributed to operational efficiency and accuracy, embodying work ethic and integrity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Little General
06.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
E Commerce Clerk
Walmart
11.2023 - 03.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
High School Diploma -
Van High School
Van, WV05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Cash register operation
- FireFighter
- Emergency Vehicle Operations Course
Certification
EVOC- Emergency Vehicle Operation Certification
Timeline
E Commerce Clerk
Walmart
11.2023 - 03.2024
Cashier
Little General
06.2023 - 10.2024
High School Diploma -
Van High School
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