Dakota Villines
Ripon Coffeehouse
Modesto,CA
4
years of professional experience
Personable and reliable employee with a passion for exceptional customer service and positive, upbeat attitude. Dedicated to creating welcoming atmosphere and ensuring memorable experience for everyone! Known for fostering customer loyalty through personalized service and effective collaboration with team members.
Work History
Barista
1 Year 7 Months- Managed cash register operations, accurately processing transactions and handling customer inquiries.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Collaborated with team to ensure efficient service during peak hours, improving customer satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods. As I was head baker and front of house barista all in one time.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Head Baker
3 Years 11 Months- Implemented inventory management practices, reducing waste and optimizing ingredient usage.
- Supervised daily baking operations, ensuring quality and consistency in all products.
- Collaborated with front-of-house staff to coordinate product availability
- Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
- Assisted in designing visually appealing displays to showcase products effectively, attracting more customers to the bakery.
- Continuously researched current trends in baked goods markets, incorporating popular flavors and styles into the bakery's menu offerings.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Developed new recipes, enhancing menu offerings and customer satisfaction.
Education
EMS/EMT Graduate - Emergency Medicine
High School Diploma
Skills
Inventory management
Time management
Workflow management
Customer engagement
Inventory restocking
Multitasking
Effective communication
Clear communication
Endurance during shifts
Shift management
Supply chain coordination
Adaptability
Interests
Gardening
Baking
Cooking
Backpacking and Hiking
Spending time with my friends
Sewing
Calisthenics
Mindfulness Practices
Timeline
Barista
Ripon Coffeehouse
04.2024 - 11.2025Read More
Head Baker
Ripon Coffeehouse
12.2021 - 11.2025Read More
Escalon Charter Acadamy
High School Diploma
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Modesto Junior College
EMS/EMT Graduate from Emergency Medicine
Read More