Dakota White
Graniteville,SC
Summary
Versatile and results-driven professional with experience at Academy Sports Outdoors, excelling in customer service and HVAC system diagnostics. Demonstrated ability to foster client relationships and enhance team efficiency. Proven track record in improving operational workflows and maintaining high safety standards. Skilled in verbal communication and technical troubleshooting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Academy Sports Outdoors
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Entry Level HVAC Technician
Cool Ray Mechanical LLC
04.2024 - 11.2024
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Traveled to job sites for both scheduled and emergency appointments.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
Team Member
Chic-Fil-A
10.2023 - 04.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Education
GED - General Studies
Aiken Adult Education
Aiken, SC05.2023
Skills
- Customer service
- Teamwork and collaboration
- Listening skills
- Reliable and punctual
- Flexible schedule
- Verbal and written communication
Timeline
Sales Associate
Academy Sports Outdoors
11.2024 - Current
Entry Level HVAC Technician
Cool Ray Mechanical LLC
04.2024 - 11.2024
Team Member
Chic-Fil-A
10.2023 - 04.2024
GED - General Studies
Aiken Adult Education
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