Dakotah Dean
San Antonio,TX
Summary
Experienced person with 18 years of experience in customer service and relations . Excellent reputation for having and improving employee satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.
Overview
18
18
years of professional experience
Work History
Transit Bus Operator
VIA Metro
San Antonio, TX
10.2024 - Current
- Managed time effectively by arriving at stops on schedule according to route times.
- Handled passenger emergencies or disruptions.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Assisted customers in locating information about destinations or connecting routes.
- Collected tickets or cash fares from passengers.
Cross Functional Specialist
HEB Grocery Store
San Antonio, TX
10.2006 - 09.2024
- Educated partners on the organizational mission and goals to help achieve success.
- Coached partners on daily performance and conducted evaluations to constructively address concerns.
- Frequently inspected the production area to verify proper equipment operations.
- Accomplished multiple tasks within established time frames.
- Maximized performance by monitoring daily activities and mentoring team members.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
Education
Associate of Arts - Interdisciplinary Studies
St. Philip's College
San Antonio, TX05-2017
High School Diploma -
Sam Houston
San Antonio, TX05-2007
Skills
Feedback acceptance
Customer Relations
Microsft Office
Active Listening
Basic Math Functions
Phone ettiquette
Policy Enforcement
Timeline
Transit Bus Operator
VIA Metro
10.2024 - Current
Cross Functional Specialist
HEB Grocery Store
10.2006 - 09.2024
Associate of Arts - Interdisciplinary Studies
St. Philip's College
High School Diploma -
Sam Houston