Dakotah Swakcerd
Orlando,FL
Summary
I am an energetic, hardworking, team player. I believe my dedication, experience, and advanced skills would be an ideal match for this position. I am eager to learn more about the position and would appreciate the opportunity to speak with you about my qualifications.
Overview
10
10
years of professional experience
Work History
Medical receptionist
Altamonte family Practice
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
Care Coordinator
Granny Nannies
06.2017 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported patient care excellence via planning and interpretation of programs.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
PCT
Travel Med USA (Florida hospital agency)
01.2014 - 01.2017
Education
Associate of Science - Nursing
Herzing University
Dearborn, MI04.2024
Skills
- Medical Charting
- Referral Verification
- Payment Collection
- Medical Terminology
- Medical Office Administration
- HIPAA Compliance
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- BLS Certified
- Sterilizing Procedures
Personal Qualifications
Phlebotomy Technician Certification (CPT), Certified Licensed CNA, 7 years' experience in the medical field., Empathetic Customer Service, Excellent Communication Skills, Experience in a hospital and doctors office setting., Scheduling and Insurance authorization, Experienced with Computers (Athena, Perfect care ,EMR and Windows), Venipuncture / Capillary Blood Collection
References
- Tawna Jackson 321-217-0104
- Gelisa Moore, 347-804-462
- Jonathan Davis 407-459-6621
Timeline
Care Coordinator
Granny Nannies
06.2017 - Current
PCT
Travel Med USA (Florida hospital agency)
01.2014 - 01.2017
Medical receptionist
Altamonte family Practice
Associate of Science - Nursing
Herzing University
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