Dakota M. Kieper
Valparaiso,IN
Summary
Proficient in problem solving and customer relation skills to ensure delivery of quality services. Extensive hands on experience with supervising employees, job assignments and project management.
Overview
8
8
years of professional experience
Work History
Owner/President
Kieper Services
Valparaiso, IN
01.2016 - Current
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Resolved customer complaints or answered customers' questions.
- Hired and onboarded team members to meet immediate and expected demand.
- Partnered with vendors to negotiate contracts for services related to operations.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Guided employees in handling difficult or complex problems.
- Evaluated existing processes regularly for potential optimization opportunities.
- Engaged with existing and potential clients to gain insight into needs.
Education
High School Diploma -
Wheeler High School
Valparaiso, IN06-2014
Skills
- Business Management
- Budget Administration
- Labor Relations
- Administrative Oversight
- Regulatory Compliance
- Bidding Processes
- Client Service
- Operations Management
- Team Oversight
- Project Estimating
- Staff Hiring
- Sales Oversight
References
References available upon request.
Timeline
Owner/President
Kieper Services
01.2016 - Current
High School Diploma -
Wheeler High School