Dale Shepard
Washington,US
Summary
With a proven track record at Gallaudet University, I excel in communications and team leadership, adeptly enhancing relationship building and conflict resolution. My expertise in Microsoft Office and strong verbal communication skills have significantly contributed to team success, demonstrating a keen ability to navigate complex challenges with confidence and efficiency.
Overview
22
22
years of professional experience
Work History
A.B.A Behavior Therapy
A.b.a. Behavior Therapy
Silver Spring, MD
03.2017 - 02.2018
- Supervised one-on-one client daily.
- Taught in homeschool and daily skills.
- Correct negative behavior.
- Documentation on behavior.
- Taught social skills outside in the community.
- Taught shopping skills in stores.
- Rapport with parents on progress.
Residential Educator
Gallaudet University
Washington, US
08.2007 - 10.2015
- Supervised dorm male students
- Supervised dorm staff.
- Answered calls daily to help parents with their questions and concerns
- Administered medications to dorm students.
- Provide emergency assistance to students.
- Log in and read notes daily.
- Collaborated effectively with coworkers in fast-paced, stressful, and intense environments.
- Was in charge of receiving, storing, transferring, and incident reports
- Set up events for students year-round.
- Attended staff meetings.
- Conducted daily welfare checks and coordinated with facility staff to ensure that all residents' needs were met.
- Provided each student/parent with exceptional service by listening to their concerns and answering their questions
- Mentored freshmen class for 4 years to help fundraise for senior trip
- Provided prompt and knowledgeable emergency assistance in accordance with campus crisis protocols
- Had professional interactions with parents, peers, and management team, which aided in the development of clear communication and active listening skills
Staff Coordinator
Family Service Foundation
Landover, MD
03.2005 - 06.2014
- Caregiver for adult clients.
- Administered medication.
- Provide daily meals.
- Transport clients to and from the facility.
- Attend weekly meetings.
- I did a daily log in the communication book.
- Monitored clients' behavior changes.
- Attend activities with clients monthly.
- Trained in self-defense.
Center on Deafness Staff
Center on Deafness
Northbrook, IL
07.2000 - 08.2005
- Supervised teens with behavior issues.
- Taught in homeschool.
- Administered medication.
- Counseled a teen and provided life lessons.
- Transported clients to doctor's visits.
- Held biweekly meetings with staff.
- Held a group discussion with teens.
- Did the daily communication log?
- Contacted and held rapport with parents.
- Played outdoor activities, such as sports.
- Emergency on-calls and overnight staff.
Transitional Manager
Transitional Living Services
Syracuse, NY
08.1996 - 04.2000
- Case manager for adult developmental clients.
- Assisted with daily living skills.
- Advocated for medical issues during doctor visits.
- Transport clients to and from work.
- Weekly meetings with staff and co-workers.
- Taught clients how to cook and clean their apartment.
- Attend events with clients, or social gatherings.
- Document clients daily.
- Help resolve conflict resolutions among clients when needed.
Education
Bachelor of Science - Physical Education
Gallaudet University
Washington, DCSkills
- Communications
- Team leadership
- Microsoft office
- Teamwork and collaboration
- Relationship building
- Clerical support
- Problem resolution
- Report writing
- Conflict resolution
- Self-motivated
- Strong verbal communication
Timeline
A.B.A Behavior Therapy
A.b.a. Behavior Therapy
03.2017 - 02.2018
Residential Educator
Gallaudet University
08.2007 - 10.2015
Staff Coordinator
Family Service Foundation
03.2005 - 06.2014
Center on Deafness Staff
Center on Deafness
07.2000 - 08.2005
Transitional Manager
Transitional Living Services
08.1996 - 04.2000
Bachelor of Science - Physical Education
Gallaudet University