Clinical liaison and medical sales representative with over 20+ years of experience driving business partnerships and market penetration through strategic relationship building and marketing. Proven track record in spearheading marketing strategies and developed successful programs to retain referrals. My expertise includes unique and complex challenges and navigating through challenges with positive outcomes. Successfully increased revenue 50% YOY.
Work History
Care Transition Coordinator
4 Months
VitalCaring Group | 04.2026 - Current
Coordinated seamless transitions for patients between care settings, ensuring continuity of services.
Developed discharge plans that improved patient outcomes and satisfaction ratings.
Collaborated with multidisciplinary teams to facilitate effective communication and information sharing.
Implemented best practices for managing high-risk patients during transitional phases.
Facilitated communication between patients and clinical staff to ensure seamless care coordination.
Developed and implemented patient education programs to enhance understanding of rehabilitation processes.
Conducted comprehensive assessments to evaluate patient needs and coordinate appropriate services.
Collaborated with interdisciplinary teams to optimize treatment plans and discharge planning processes.
Community Liaison
4 Years 9 Months
Eden Health | 05.2021 - 02.2026
Established and maintained positive relationships with hospital case managers, physicians and insurance agencies.
Serving as a bridge between family, the patient and the referral source to ensure smooth transition of care and retention.
Increased referrals 50% YOY.
CRM, EMR, RAD and Hospital portal management to create strategy and awareness of trends and positive outcomes.
Clinical Liaison
1 Year 2 Months
Encompass Health Rehabilitation Hospital | 11.2018 - 01.2020
Built and maintained relationships with hospital case managers, physicians and discharge planners.
Educated and in-serviced on patient identification and process from referral to admission.
Conducted comprehensive and solid clinical assessments to ensure admissions. Guided patients and families through advocacy and educated on the benefits of levels of care.
Enhanced staff proficiency through creation of clinical education programs—Amputee Support Group & Respiratory Education Program.
Increased facility admissions by 30% through targeted outreach and barrier identification solutions.
Senior Sales Representative
3 Years 10 Months
MedOne | 01.2015 - 11.2018
Led infusion, respiratory, and NPWT medical sales territory, driving market penetration through strategic client relationships and comprehensive product knowledge.
Partnered with healthcare providers to identify needs and implement tailored solutions, enhancing patient care outcomes.
Mentored and trained junior sales representatives on advanced negotiation techniques and CRM software, resulting in 70% team performance increase.
Negotiated, secured and managed multi-year master lease agreements with major hospital systems and skilled nursing facilities, resulting in recurring revenue.
Care Transition Coordinator at Adoration Home Health (formerly Amedisys Home Health)Care Transition Coordinator at Adoration Home Health (formerly Amedisys Home Health)