Dale Schroeder
Casino Games Dealer
RENO,NV
Summary
Experienced dealer with expertise in craps and table games from working at many local casinos. I have demonstrated quick thinking and exceptional customer service, fostering player loyalty.
Skilled in game management and chip handling, ensuring smooth operations and adherence to rules.
Knowledgeable craps dealer with proven track record in high-stakes gaming environments.
Adept at managing multiple players and ensuring fair play while maintaining calm and engaging demeanor. Demonstrated proficiency in handling high-value transactions and resolving conflicts swiftly.
Proven ability to enhance guest experience through personalized engagement.
Overview
6
6
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Multi-Games Table Dealer
Nugget Casino and Resort
Sparks, NV
03.2024 - 10.2025
- Deal casino games to players, ensuring adherence to game rules and procedures.
- Maintained game integrity by monitoring player behavior and enforcing house policies.
- Demonstrated knowledge of various table games, enhancing player engagement and satisfaction.
- Provided exceptional customer service, addressing player inquiries and concerns promptly.
- Increased repeat clientele through friendly interaction and personalized attention to player preferences.
- Enhanced customer experience by providing excellent service and maintaining a professional demeanor at the table.
Casino Table Games Dealer
Legends Bay Casino
Sparks, NV
09.2023 - 03.2024
- Dealt craps and all other table games.
- Managed player transactions accurately, enhancing customer satisfaction and trust in game integrity.
- Collaborated with team members to maintain smooth game flow and resolve player disputes efficiently.
- Provided exceptional customer service, engaging players to create an inviting atmosphere at the tables.
- Communicated effectively with supervisors regarding any issues or concerns that arose during shifts, promoting proactive problem-solving strategies.
- Built rapport with regular patrons by consistently delivering exceptional service, fostering loyalty among casino guests.
Craps Dealer
Nugget Casino and Resort
Sparks, NV
01.2023 - 08.2023
- Deal craps, roulette and all other games.
- Monitored table activity to identify irregularities or potential cheating, safeguarding casino assets.
- Assisted new players in learning the intricacies of craps, fostering an inclusive gaming environment for all patrons.
- Maintained accurate records of all transactions during each shift, contributing to the casino''s financial accountability.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Assisted in implementing process improvements for game operations, increasing overall efficiency of table management.
Casino Dealer
Peppermill Resort and Casino
Reno, NV
09.2019 - 10.2022
- Dealt various casino games, ensuring adherence to rules and regulations.
- Provided exceptional customer service, enhancing guest experience during gameplay.
- Monitored game integrity, identifying and resolving discrepancies promptly.
- Maintained accurate chip counts and managed transactions efficiently.
- Engaged with customers to promote loyalty programs and upcoming events within the casino.
Education
Craps Certificate of Achievement - Casino Dealing
Harvey's Casino Resort
Stateline 05.1995 - 06.1995
High School Diploma -
West High School
Anchorage, AK 09.1978 - 05.1981
Skills
- Quick thinking
- Dependability
- Hand-eye coordination
- Memory retention
- Game rules
- Payout calculations
- Card shuffling
- Game management
- Teamwork
- Customer service
- Attention to detail
- Reliability
- Adaptability and flexibility
- Table game rules
- Chip handling
Accomplishments
- Achieved "role model" yearly appraisal in 2025 for maintaining Nuggets high standards of quality work, reliability and customer service.
Certification
Harvey's Casino Twenty One School
Certificate of Achievement
-March, 1994
Languages
English
Native or Bilingual
Timeline
Multi-Games Table Dealer
Nugget Casino and Resort
03.2024 - 10.2025
Casino Table Games Dealer
Legends Bay Casino
09.2023 - 03.2024
Craps Dealer
Nugget Casino and Resort
01.2023 - 08.2023
Casino Dealer
Peppermill Resort and Casino
09.2019 - 10.2022
Craps Certificate of Achievement - Casino Dealing
Harvey's Casino Resort
05.1995 - 06.1995
High School Diploma -
West High School
09.1978 - 05.1981