Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dalia Harb

Columbus,OH

Summary

Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.

Overview

1
1
year of professional experience

Work History

Server

Cafe Istanbul
Dublin, Ohio
05.2024 - 03.2025
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Stocked service areas with supplies during slow periods.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.

Server

Olive Garden
Columbus, Ohio
02.2024 - 03.2025
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

GED -

Columbus City Schools' Adult & Community Education
Columbus , OH

Skills

  • Order management
  • Customer service
  • Conflict resolution
  • Inventory control
  • Menu knowledge
  • Team collaboration

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
Turkish
Limited

Timeline

Server

Cafe Istanbul
05.2024 - 03.2025

Server

Olive Garden
02.2024 - 03.2025

GED -

Columbus City Schools' Adult & Community Education

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Dalia Harb