Dalia Mendoza, CPhT
BRENTWOOD,California
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt to working effectively unsupervised, and quickly master new skills. Very hardworking, with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Unit Secretary, Labor and Delivery
Sutter Health
Antioch, California
05.2025 - Current
- Managed patient records for smooth labor and delivery processes.
- Coordinated communication between medical staff and families during deliveries.
- Scheduled appointments and maintained accurate calendars for healthcare providers.
- Facilitated the admission and discharge process for labor and delivery patients.
- Supported nursing staff by preparing necessary documentation for patient care plans.
- Responded quickly to emergency situations following established protocols.
physical therapy scheduler
Sutter Health
Antioch, California
05.2025 - 11.2025
- Communicated appointment details clearly to patients and staff for seamless operations.
- Monitored scheduling conflicts, adjusting appointments to maintain efficiency.
- Maintained accurate records of patient appointments and cancellations in the system.
Supply Technician
Sutter Health
Antioch, California
07.2024 - 05.2025
- Managed inventory levels for medical supplies and equipment.
- Processed supply orders to ensure timely delivery for healthcare services.
- Coordinated with departments to understand supply needs and preferences.
- Monitored expiration dates on supplies to maintain compliance with safety standards.
- Maintained a clean and organized storage area for efficient access to supplies.
- Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
- Loaded, unloaded and transported materials to designated locations.
- Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
- Organized warehouse space by labeling shelves, bins, drawers and other storage locations.
- Received deliveries from vendors; unloaded items from trucks and verified contents against invoices.
- Performed cycle counts and reconciled discrepancies between physical counts and computer generated reports.
Bilingual Instructional Aide
Knightsen Elementary school district
Brentwood, CA
01.2024 - 07.2024
- Translated oral and written communications from English to Spanish, as well as from Spanish to English.
Veterinary Assistant
Tail Wag Inn Veterinary Hospital
Bethel Island, CA
10.2022 - 07.2023
- Gathered specimens such as urine, blood, and fecal samples for laboratory analysis.
- Dispensed medications orally or topically as directed by veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
Restaurant Hostess
Chilis Resturant
Antioch, CA
03.2022 - 08.2022
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained cleanliness standards in the dining area, including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
CPhT - Pharmacy Technician
CALRegional
Fairfield, CA11-2025
High School Diploma -
Liberty High School
Brentwood, CA06-2023
Skills
- Bilingual communication
- Instructional materials preparation
- Interpretation skills
- Problem solving
- Team building
- Elementary education
- Conflict resolution
- Adaptability
- Call light responses
- Inventory control
- Supply chain management
Certification
CPhT, November 2025
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Unit Secretary, Labor and Delivery
Sutter Health
05.2025 - Current
physical therapy scheduler
Sutter Health
05.2025 - 11.2025
Supply Technician
Sutter Health
07.2024 - 05.2025
Bilingual Instructional Aide
Knightsen Elementary school district
01.2024 - 07.2024
Veterinary Assistant
Tail Wag Inn Veterinary Hospital
10.2022 - 07.2023
Restaurant Hostess
Chilis Resturant
03.2022 - 08.2022
CPhT - Pharmacy Technician
CALRegional
High School Diploma -
Liberty High School