Hi, I’m
Dalia Musa
Brambleton,VA
Summary
Detail-oriented Certified Pharmacy Technician with over seven years of experience in retail and hospital settings. Skilled in medication history collection, prescription verification, and patient confidentiality. Knowledgeable in pharmacy software and electronic medical records, ensuring medication safety and accuracy. Collaborates effectively with healthcare teams to enhance patient care.
Overview
1
Certification
8
years of professional experience
Work History
Mosaic Pharmacy ServiceSterling, Virginia
Certified Pharmacy Technician
01.2024 - 04.2025
Job overview
- Assisted pharmacists in preparing prescriptions for filling by accurately counting tablets and labeling bottles to ensure patient safety and compliance.
- Collaborated with insurance companies to process claims and resolve issues, facilitating timely payments for pharmacy services.
- Verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system to maintain accurate stock levels.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
University of Iowa Hospitals and clinicsIowa City, IA
CERTIFIED PHARMACY TECHNICIAN
11.2022 - 06.2023
Job overview
- Coordinated with prescriber and pharmacist to resolve dosing and instruction discrepancies, ensuring patient safety.
- Verified dosages and measured medications for prescriptions.
- Prepared and compounded medications under direct supervision of pharmacist.
- Input patient and prescription information to generate product labels and facilitate timely prescription filling.
- Sorted medications for prompt delivery and distribution, contributing to efficient pharmacy operations.
- Maintained patient confidentiality when handling records and sensitive data.
Center for worker justiceIowa City, IA
INTERPRETER VOLUNTEER
01.2022 - 06.2022
Job overview
- Leveraged multilingual abilities to provide accurate and effective interpretation services.
- Ensured that all translations were completed within the specified timeframe without compromising accuracy or quality.
- Exercised problem-solving skills to address complex linguistic challenges during interpretations.
- Enhanced communication skills through collaboration with clients from diverse backgrounds.
- Studied technical terminology relevant to interpreting during training sessions.
Smartscripts PharmacyIowa City, IA
CERTIFIED PHARMACY TECHNICIAN
01.2020 - 01.2022
Job overview
- Supported pharmacists in delivering medication counseling to patients, enhancing understanding of proper usage and potential side effects.
- Provided exceptional customer service and clear communication, effectively addressing customer inquiries and concerns.
- Managed incoming calls from physicians' offices related to prescription refills and new orders.
- Accurately entered patient information into pharmacy software systems.
- Ensured patient confidentiality in handling records and sensitive data, fostering trust and compliance.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
WalgreensIowa City, IA
DESIGNATED HITTER, PHARMACY TECHNICIAN TRAINEE
10.2017 - 04.2020
Job overview
- Supported pharmacists in medication preparation by measuring, counting, pouring, labeling, and packaging to ensure accuracy and compliance.
- Greeted customers and addressed inquiries about prescriptions and over-the-counter products to enhance customer experience.
- Ensured timely completion of team tasks to maintain operational efficiency.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
Education
Kirkwood Community CollageIowa City, IA
Associate of Applied Science from Medicinal And Pharmaceutical Chemistry
05-2022
Omdurman Islamic UniversityKhartoum-Sudan
Bachelor of Science from Pharmacy
05-2003
Skills
- Medication preparation
- Pharmacy calculations
- HIPAA compliance
- Patient counseling
- Pharmaceutical terminology
- Record management
- Software application expertise
- Sterile preparation
- Reconciliation
- Detail-oriented approach
- Conflict resolution
- Healthcare background
- History collection
Certification
- Pharmacy Technician Certification
- Medication History Certification
- Virginia Registered Pharmacy Technician
Volunteer Experience
Interpreter Volunteer, Center for Worker Justice, Iowa City, IA, 01/01/22, 06/30/22, Developed strong communication skills by working closely with a variety of clients from diverse backgrounds, Ensured that all translations were completed within the specified timeframe without compromising accuracy or quality, Familiarized myself with technical terminology related to the field of interpreting, Utilized my knowledge of multiple languages while performing volunteer interpreter duties, Applied advanced problem-solving skills when faced with complex linguistic issues during interpretations
Timeline
Certified Pharmacy Technician
Mosaic Pharmacy Service
01.2024 - 04.2025
CERTIFIED PHARMACY TECHNICIAN
University of Iowa Hospitals and clinics
11.2022 - 06.2023
INTERPRETER VOLUNTEER
Center for worker justice
01.2022 - 06.2022
CERTIFIED PHARMACY TECHNICIAN
Smartscripts Pharmacy
01.2020 - 01.2022
DESIGNATED HITTER, PHARMACY TECHNICIAN TRAINEE
Walgreens
10.2017 - 04.2020
Kirkwood Community Collage
Associate of Applied Science from Medicinal And Pharmaceutical Chemistry
Omdurman Islamic University
Bachelor of Science from Pharmacy