Dalilah Coria
Baytown,TX
Summary
I am a dependable and proactive employee who thrives with minimal supervision. known for my quick learning ability and fast thinking. I consistently seek opportunities to improve and enhance my skills. My commitment to my job is unwavering, and I am always dedicated to delivering exceptional results and contributing effectively to the team.
Overview
2
2
years of professional experience
Work History
Cashier
Mambos Seafood
08.2022 - 11.2024
- Delivered outstanding customer service by greeting customers warmly, assisting with product inquiries, and providing tailored recommendations to enhance their experience.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Ensured all customers felt valued and heard, handling any concerns or issues with empathy and professionalism, and quickly resolving conflicts to ensure customer satisfaction.
- Fostered a positive atmosphere by maintaining a clean, organized, and well-stocked checkout area.
- Actively supported team members by sharing tips on improving customer service and helped train new cashiers in providing excellent service.
Sales Associate
Total Wireless
11.2024 - Current
- Assisted customers in selecting the right wireless plans, devices, and accessories by understanding their needs, preferences, and budget, resulting in high customer satisfaction and repeat business.
- Strived to exceed sales goals through proactive customer engagement and upselling strategies, leading to consistently meeting or surpassing monthly sales targets.
- Addressed customer concerns and issues with professionalism and empathy, resolving problems swiftly to ensure customers had a positive experience.
- Played a key role in maintaining a clean, organized, and visually appealing store environment, which contributed to a positive shopping experience for all customers.
- Delivered knowledgeable and tailored product recommendations by staying current on the latest wireless technologies, promotions, and service offerings.
- Maintained a positive and welcoming atmosphere by greeting customers promptly, answering inquiries, and providing clear explanations of products and services.
Server
Cactus Jacks
01.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training and mentoring new staff on customer service standards and efficient service techniques, contributing to a cohesive and high-performing team.
- Delivered exceptional service by taking accurate orders, ensuring all special requests were noted, and coordinating with kitchen and bar staff to ensure timely and accurate order fulfillment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Greeted and seated guests promptly, providing personalized recommendations based on their preferences and dietary restrictions.
- Created a positive atmosphere by engaging with customers in a friendly and professional manner, making them feel at home while dining.
- Worked collaboratively with kitchen and front-of-house staff to maintain a smooth, efficient dining experience, even during busy peak hours.
Education
High School Diploma -
Goose Creek Memorial
Baytown, TX05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
- Cash handling
- Flexible schedule
- Money handling
- Verbal/written communication
- Cash register operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Total Wireless
11.2024 - Current
Server
Cactus Jacks
01.2024 - 11.2024
Cashier
Mambos Seafood
08.2022 - 11.2024
High School Diploma -
Goose Creek Memorial
Similar Profiles
Amy RomanAmy Roman
Server Trainer at Mambos SeafoodServer Trainer at Mambos Seafood
LEONCIO RAMON FERNANDEZ PAUCARLEONCIO RAMON FERNANDEZ PAUCAR
Technical at CONSORCIO PJ – IBERPERU S.A.C.– SALA TEXACANA, SALA KING PALACE, CASINO MAMBOSTechnical at CONSORCIO PJ – IBERPERU S.A.C.– SALA TEXACANA, SALA KING PALACE, CASINO MAMBOS
Babalwa XakisaBabalwa Xakisa
Cashier at Mambos Storage & HomeCashier at Mambos Storage & Home