Summary
Work History
Education
Skills
Languages
Timeline
Generic

Dalissa Santos Mateo

Port St Lucie

Summary

Accomplished Key Holder at Marshalls, adept in cash handling accuracy and enhancing customer satisfaction. Expertly managed financial transactions, minimizing losses, and mentored staff to elevate store operations. Demonstrated proficiency in safety enforcement and front-end management, significantly improving operational efficiency.

Offering strong foundation in customer service and retail operations, eager to learn and develop in supportive environment. Brings quick learning ability and effective communication skills to support team goals and customer satisfaction. Ready to use and develop organizational skills and attention to detail in Desired Position role.

Work History

Key Holder

Marshalls
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

Education

Dental Assistance -

Colegio Mayor
Arroyo Puerto Rico
08.2011

Stella Marquez
Salinas Puerto Rico
05.1996

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Staff training and development
  • Daily reporting
  • Team training and development
  • Staff training
  • Safety enforcement
  • Front end operations
  • Opening and closing coordination

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Key Holder

Marshalls

Dental Assistance -

Colegio Mayor

Stella Marquez
Dalissa Santos Mateo