Daliyah Brown
Elk Grove Village,IL
Summary
Motivated and customer-focused Manager Assistant experience and sales, team, leadership, and operational support. Skilled at building, strong, customer relationship, improving customer service experience, and supporting daily branch operations. Proven ability to lead by example, managed multiple priorities, and contribute a revenue growth while maintaining a high company standard. Seeking to leverage leadership and performance driven mindset as a manager assistant.
Overview
3
3
years of professional experience
Work History
Manager's Assistant
Enterprise Rent-A-Car
Elmhurst, Illinois
02.2026 - Current
- Assisted customers with vehicle rental processes and inquiries.
- Coordinated vehicle returns and inspections for quality assurance.
- Managed rental agreements and ensured accurate documentation.
- Trained new staff on rental procedures and customer service standards.
- Responded to customer issues to provide immediate resolution and improve retention.
Management Trainee
Enterprise Rent-A-Car
Elmhurst, Illinois
06.2025 - 02.2026
- Assisted customers with vehicle selection and rental agreements.
- Coordinated vehicle maintenance and service schedules to ensure fleet readiness.
- Supported branch management in daily administrative tasks and customer service issues.
- Collaborated with team members to enhance customer experience and satisfaction levels.
Assistant Manager
Foot Locker
Schaumburg, Illinois
08.2024 - 05.2025
- Assisted in daily operations and staff scheduling for smooth workflow.
- Coordinated team meetings to enhance communication and project alignment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
Behavior Therapist
Action Behavior Centers
Itasca, Illinois
08.2023 - 05.2024
- Implemented individualized treatment plans for clients with behavioral challenges.
- Collaborated with multidisciplinary teams to enhance client care strategies.
- Monitored and documented patient progress in behavioral therapy sessions.
Education
Associate of Science - Business
Miami Dade College
Miami, FLBachelor of Business Administration And Management -
Liberty University
Lynchburg, VAMBA -
Liberty University
Lynchburg, VASkills
- Staff training
- Communication & team collaboration
- Customer Oriented
- Data Analysis
- Project Coordination
- Quality Control
Timeline
Manager's Assistant
Enterprise Rent-A-Car
02.2026 - Current
Management Trainee
Enterprise Rent-A-Car
06.2025 - 02.2026
Assistant Manager
Foot Locker
08.2024 - 05.2025
Behavior Therapist
Action Behavior Centers
08.2023 - 05.2024
Bachelor of Business Administration And Management -
Liberty University
MBA -
Liberty University
Associate of Science - Business
Miami Dade College