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Hi, I’m
Dallas Dodge
Piqua,OH
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Work Preference
Summary
Detail-oriented professional with a proven ability to enhance customer satisfaction through effective communication and service support. Skilled in managing point-of-sale systems and ensuring a clean, safe service environment.
Overview
1
Certification
6
years of professional experience
3
years of post-secondary education
Work History
Tsunami Express Car WashPiqua, Ohio
Customer Service Associate
06.2025 - Current
Job overview
- Handled customer service inquiries regarding wash options and resolved complaints, enhancing customer satisfaction.
- Operated car wash equipment efficiently while ensuring safety protocols were followed.
- Maintained cleanliness of service area and equipment to uphold operational standards.
- Processed customer payments and managed POS systems accurately.
- Coordinated with team members to streamline daily operations and improve service efficiency.
- Delivered detailed product knowledge to customers, fostering a positive and informed shopping experience.
The Orchard Bar and TablePort Clinton, Ohio
Busser/Restaurant Hostess
08.2024 - 05.2025
Job overview
- Enhanced guest satisfaction by providing attentive service throughout dining experiences.
- Coordinated guest flow and optimized seating plans to accommodate demand.
- Managed reservations and organized seating arrangements efficiently.
- Maintained cleanliness by efficiently clearing tables for new guests to enhance their dining experience.
- Transported food dishes, trays, and silverware from kitchens to serving counters.
- Handled guest inquiries and provided information regarding menu items.
- Adhered to safety and sanitation guidelines per local health regulations.
Bassett's Food MarketPort Clinton, Ohio
Deli Clerk
06.2023 - 07.2024
Job overview
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cedar Point Amusement ParkSandusky, Ohio
Catering Associate
06.2020 - 10.2022
Job overview
- Executed synchronized meal service simultaneously serving multiple guests.
- Adhered to company quality constraints and industry best practices for guest satisfaction.
- Prepared dishes for catering events or during high-volume shifts.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Arranged linens and table settings according to seating plan and event theme.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Education
Treca Digital AcademyRemote
High School Diploma
08.2025 - 01.2026
University Overview
- 4.0 GPA
- OhioMeansJobs-Readiness Seal Recipient
- Completed Work Study Course
Danbury High SchoolMarblehead, OH
09.2023 - 05.2025
University Overview
- 3.6 GPA
- Citizenship Seal Recipient
- Varsity Swimmer for Danbury High School, 2023 to 2025
- Most Improved Swimmer Award Recipient
- Varsity Letter Recipient
- Student Council Member, 2023-2025
- Completed Leadership Course
- Geometry AP Course
Port Clinton High SchoolPort Clinton, OH
08.2022 - 05.2023
University Overview
- 3.6 GPA
- Science Seal Recipient
- Jr. Varsity Swimmer for Port Clinton High School, 2022
- Student Council Member, 2022 to 2023
- English AP Course
Skills
- Customer service
- Point of sale operation
- POS system proficiency
- Product knowledge
- Sales closing techniques
- Upselling techniques
- Credit card processing
- Guest services support
- Appointment scheduling
- Problem resolution strategies
- Attention to detail
- Time management
- Data entry accuracy
- Store operations management
- Inventory tracking systems
- Communication skills
- Professional telephone etiquette
- Good Telephone Etiquette
- Active listening
- Relationship building
- Needs assessment
- Contact follow-up procedures
- Telemarketing strategies
- Product promotion expertise
- Policy compliance
- Continuous improvement initiatives
- Problem-solving skills
- Hospitality management
- Account management
- Positive and professional demeanor
- Active listening
- Good Telephone Etiquette
Languages
English
Full Professional
Japanese
Elementary
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Driver's License
Interests
Paddle-Boarding
Hiking
Travel
Interior Design
Home Remodels
Road Trips
Sales
Software
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Timeline
Treca Digital Academy
High School Diploma
08.2025 - 01.2026
Customer Service Associate
Tsunami Express Car Wash
06.2025 - Current
Busser/Restaurant Hostess
The Orchard Bar and Table
08.2024 - 05.2025
Danbury High School
09.2023 - 05.2025
Deli Clerk
Bassett's Food Market
06.2023 - 07.2024
Port Clinton High School
08.2022 - 05.2023
Catering Associate
Cedar Point Amusement Park
06.2020 - 10.2022