Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dalton Adams

Jacksonville,FL

Summary

I am a highly motivated student who plans to use the skills I learned at school and through my internships in the workplace. I have always been a great team player and communicator through my background in restaurant work. Through my internships, I have done hands-on and remote troubleshooting as well as back-end administrative work. I would be a great addition to any team and I am ready to work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Chili's Bar and Grill
02.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

IT Intern

All Elite Wrestling
10.2024 - 12.2024
  • Provided technical support, resolving IT issues to maximize productivity for team members.
  • Delivered assistance and support for team-based IT projects.·
  • Aided administration work through Okta, Google Admin Workspace and NinjaOne.
  • Created companies SOPs
  • Implemented IVR through Google Voice and Twilio.
  • Managed the onboarding and offboarding of user accounts and devices.


Server, Cashier, Cook, Dishwasher,

Sonnys Real Pit BBQ
06.2020 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Mandarin High School
Jacksonville, FL

Associate of Science -

Florida State College
Jacksonville, FL

Skills

  • Strong Communication Skills
  • Team Collaboration
  • Microsoft Office
  • Positive and Professional
  • Troubleshooting and Critical Thinking Skills
  • Reconnaissance, Scanning, and Enumeration
  • Administrative Assistance
  • C# Programmer

Certification

TestOut Ethical Hacker Pro Certification

Timeline

IT Intern

All Elite Wrestling
10.2024 - 12.2024

Server

Chili's Bar and Grill
02.2023 - Current

Server, Cashier, Cook, Dishwasher,

Sonnys Real Pit BBQ
06.2020 - 08.2022

Mandarin High School

Associate of Science -

Florida State College

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